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6286 Insurance Jobs in mckinney, tx

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  • Urgently Hiring

Customer Retention Representative

Globe Life

, Mckinney, TX 75069
2.0 miles Full-time

    CAREGIVER

    Home Instead Senior Care

    278 - 75070, Mckinney, TX 75070
    1.2 miles Part-time
    • Urgently Hiring

    Part-Time - Customer Retention Representative

    Globe Life

    , Mckinney, TX 75069
    2.0 miles Part-time

      CAREGIVER - GARLAND

      Home Instead Senior Care

      278 - 75070, Mckinney, TX 75070
      1.2 miles Part-time

        CAREGIVER - RICHARDSON

        Home Instead Senior Care

        278 - 75070, Mckinney, TX 75070
        1.2 miles Part-time

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          , Mckinney, TX 75069
          2.0 miles Full-time, Part-time

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            2.0 miles Full-time, Part-time

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              Globe Life

              , Mckinney, TX 75069
              2.0 miles Full-time

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                  Globe Life

                  , Mckinney, TX 75069
                  2.0 miles Full-time
                  • Urgently Hiring

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                    Globe Life

                    , Mckinney, TX 75069
                    2.0 miles Full-time

                      Part Time - Call Center Verification Representative

                      Globe Life

                      , Mckinney, TX 75069
                      2.0 miles Part-time
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                      Deliver with Uber Eats

                      Uber Eats

                      , Plano, TX 75023
                      10.6 miles Full-time, Part-time

                        Part Time - Bilingual Call Center Verification Representative

                        Globe Life

                        , Mckinney, TX 75069
                        2.0 miles Part-time

                          Customer Retention Representative

                          Globe Life
                          Mckinney, TX 75069
                          Full-time
                          Refer friends, get paid!

                          Job Description

                          About the Company

                          About the Job

                          Globe Life Inc. has immediate openings available for full-time Customer Service/Retention Specialists. We offer competitive wages and paid training - no previous Customer Service experience is required. We are seeking outgoing, customer service-oriented people for our inbound and outbound call center in McKinney, TX located in Stonebridge Ranch.

                          Primary Duties:

                          • Servicing inbound calls from current policyholders with the intent of cancelling their insurance benefits
                          • Answering questions regarding coverage, premium and other policy information
                          • Composing business letters, communicating effectively through written and verbal communication
                          • Working independently and making judgment decisions is required
                          • Making outbound calls to existing policyholders to collect delinquent premium payments
                          • Reselling the benefits of our policies and providing excellent customer service
                          • Using various sales techniques to help increase the retention of our policyholders
                          • Recording policyholder information for reporting and transactional purposes
                          • Extensive telephone contact and appropriate telephone skills are required
                          • Discretion and tact must be used in providing service to customers
                          • Discretion and tact must be used in providing service to customer
                          • Monday to Friday schedules, no weekends
                          • Additional production incentive pay after training period
                          • Site closed -Thanksgiving and Christmas
                          • Bilingual (Spanish) hourly pay differential

                          Working Conditions/Physical Requirements:

                          • Heavy phone and PC usage
                          • Sitting for extended periods of time
                          • Reaches above shoulder level
                          • Some overtime may be required

                          We are following the social distancing guidelines for COVID-19!

                          All interviews and training have transitioned to a virtual platform. There are continuing opportunities for team members to work remotely as we look to maintain safe and healthy work environments. Additionally, we are looking forward to our new Headquarters office in Plano, TX site to open in the near future!

                          • Excellent verbal and written communication skills
                          • Ability to solve complex policyholder issues with a positive attitude
                          • Ability to work in a fast-paced environment and work well under pressure
                          • Knowledge of life and/or health insurance terminology preferred
                          • Basic Microsoft Excel skills required
                          • High school diploma or equivalent. Some college preferred.
                          • Experience in a call center environment preferred
                          • Some insurance and/or sales experience preferred

                           

                          Posting ID: 570390419Posted: 2020-09-09