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                      Medical Receptionist

                      Westside Family Healthcare
                      Wilmington, DE 19805
                      Full-time, Part-time
                      Similar jobs pay $9.02 - $13.90
                      Refer friends, get paid!

                      Job Description

                      Job Description

                      The Medical Receptionist is responsible for the smooth administrative entry and exit of the patient. She/he determines any needs of the patient, updates any information and refers the patient to an Enrollment Specialist when appropriate. The Lead Medical Receptionist assists with the training of new Medical Receptionists and is a resource to all Medical Receptionists throughout the organization. The Lead Medical Receptionist is also a resource to staff in the absence of the Office Manager.

                      Core Responsibilities:

                      1. Greet patients and answer telephone calls in a friendly, courteous, helpful and professional manner

                      2. Register and update current patient demographic and insurance information in electronic medical record system at the beginning of each patient’s visit

                      3. Assist patients who need help filling out registration forms

                      4. Verify patients’ insurance eligibility

                      5. Reconcile daily charges and payments according to route slips, cash box and management information system

                      6. Assist patients who have disabilities as needed

                      7. Collect payments and co-payments from patients

                      8. Send uninsured patients to an Enrollment Specialist for assistance

                      9. Train new Medical Receptionists

                      10. Assist co-workers with the use of relevant software

                      11. Assist Office Manager with chart audits

                      12. Assist Office Manager with Medical Receptionist scheduling

                      13. Take lead responsibility when Office Manager is not in the office

                      14. Make bank deposits for end of day receipts



                      Minimum Objective Qualifications:?

                      1. High school diploma or GED

                      2. One year of work experience as a medical receptionist

                      3. Six months of experience using Microsoft Office software and electronic medical record software

                      Preferred Objective Qualifications:

                      1. Fluency in written and spoken English and spoken Spanish

                      2. Successful completion of a medical assistant training program at an accredited institution

                      Posting ID: 562720399Posted: 2020-08-12