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1165 Lead Customer Service Advisor Jobs in memphis, tn

Recent

    Lead Customer Service Advisor

    Jiffy Lube

    2911 Poplar Avenue, Memphis, TN 38111
    1.3 miles
    Full-time, Part-time

      Lead Customer Service Advisor

      Jiffy Lube

      630 No Graham Street, Memphis, TN 38122
      3.6 miles
      Full-time, Part-time
      • Urgently Hiring

      Restaurant Shift Manager - Urgent Hiring!

      Arby's

      Cordova, TN 38016
      13.0 miles
      Full-time

        Lead Customer Service Advisor

        Jiffy Lube

        5171 Poplar Avenue, Memphis, TN 38117
        5.6 miles
        Full-time, Part-time

          Lead Customer Service Advisor

          Jiffy Lube

          1135 E Shelby Drive, Memphis, TN 38116
          7.7 miles
          Full-time, Part-time

            Lead Customer Service Advisor

            Jiffy Lube

            3202 Austin Peay Highway, Memphis, TN 38128
            7.0 miles
            Full-time, Part-time
            • Urgently Hiring

            Restaurant Line Manager

            Arby's

            Bartlett, TN 38133
            12.5 miles
            Full-time

              Lead Customer Service Advisor

              Jiffy Lube

              2640 Kirby Whitten Road, Memphis, TN 38133
              9.7 miles
              Full-time, Part-time

                Customer Service Advisor

                Jiffy Lube

                5171 Poplar Avenue, Memphis, TN 38117
                5.6 miles
                Full-time, Part-time

                  Customer Service Advisor

                  Jiffy Lube

                  1135 E Shelby Drive, Memphis, TN 38116
                  7.7 miles
                  Full-time, Part-time
                  • Urgently Hiring

                  Shift Manager

                  Arby's

                  Cordova, TN 38016
                  13.0 miles
                  Full-time

                    Lead Customer Service Advisor

                    Jiffy Lube

                    7020 Winchester Road, Memphis, TN 38125
                    10.3 miles
                    Full-time, Part-time
                    • Urgently Hiring

                    Restaurant Assistant Manager - Urgent Hiring!

                    Arby's

                    Cordova, TN 38016
                    13.0 miles
                    Full-time

                      Customer Service Advisor

                      Jiffy Lube

                      2640 Kirby Whitten Road, Memphis, TN 38133
                      9.7 miles
                      Full-time, Part-time

                        Lead Customer Service Advisor

                        Jiffy Lube

                        8475 Highway 64, Memphis, TN 38134
                        12.8 miles
                        Full-time, Part-time

                          Lead Customer Service Advisor

                          Jiffy Lube
                          2911 Poplar Avenue, Memphis, TN 38111
                          Full-time, Part-time
                          Similar jobs pay $9.79 - $14.72
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                          Job Description

                          Job Summary

                          The Lead, Customer Service Advisor is the first impression to each guest. You will ensure consistent, timely, informative and accurate service delivery to every customer by listening carefully to their needs, presenting Team Car Care products clearly, and teaming with technicians to deliver every car within the company time standards. In the absence of the General Manager or Assistant Manager, this Teammate will act as the Customer Experience Manager, delivering a great customer experience by working with both the selling and service teams.

                           

                          Duties/Responsibilities

                          • Demonstrates a high level of energetic response to every customer, on the phone or in person.
                          • Deliver a positive first impression to each guest with a warm, friendly greeting.
                          • Present oil change options and additional services based on manufacturer recommendations.
                          • Build trust and win repeat, loyal customers.
                          • Evaluate customers' needs, working quickly and efficiently.
                          • Provide hands-on assistance under the hood as needed.
                          • Master products, services, and company knowledge.
                          • Performs other duties as assigned.

                           

                          Knowledge & Skills

                          • Ability to maintain individual productivity as well as coach and mentor other Associates to do same.
                          • Ability to coach others.
                          • Have effective interpersonal, oral communication skills.
                          • Excellent communication skills.
                          •  Excellent problem solving skills.

                           

                          Experience & Education

                          • Years of Related Experience: 1-2 Years
                          • Driver's License Required: Yes
                          • Age Requirement: 18+

                           

                          Physical Requirements/Working Environment

                          • Prolonged periods of standing and walking.
                          • Must be able to lift up to 15-30 pounds at times. 

                           

                          Benefits

                          • FULL MEDICAL, DENTAL, VISION, LIFE INSURANCE AND 401(K) PARTICIPATION offered for all full-time employees
                          • PAID TIME OFF
                          • GOOD WORKING HOURS (most service centers open
                          • between 7:00-7:30 a.m. and close by 7:00-7:30 p.m.)
                          • PAID TRAINING on technical and leadership/personal development skills
                          • PARTNERSHIP with American Council on Education ( ACE) www.acenet.edu
                          • Earn up to 32 credits by submitting your JLU transcripts to a participating school

                           

                          Team Car Care we don’t just accept differences- we RESPECT, we celebrate it, and we thrive with EXCELLENCE around it for the benefit of our employees. TCC is an equal opportunity employer and is committed to the belief that everyone is entitled to equal employment opportunity. 

                          Posting ID: 562019194Posted: 2020-09-14