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                  Professional Services Consultant

                  ASA Automotive
                  Boise, ID 83701
                  Full-time, Part-time
                  Similar jobs pay $8.28 - $15.11

                  Job Description

                  Job Description

                  About Us

                  ASA Automotive Systems, Inc. is the leader in industry vertical and point of sale software solutions in the North American aftermarket Tire and Auto repair industry. We specialize in ERP solutions for retail, wholesale and commercial segments of the industry providing solutions that include point of sale, e-commerce, accounting, inventory, customer, and vendor management modules while also integrating with market leading partner solutions. ASA is rapidly growing its team with the advent of our latest generation of products. We are seeking to add an experienced Back Office consultant:

                  Job Requirements

                  1. Provide back Office training services to our new and existing clients
                  2. Provide General Ledger conversion services for new clients
                  3. Provide General Ledger escalation for our Point of Sale support team
                  4. Provide General Ledger advice and contribute to design for future product development

                  The candidates should be comfortable working with team members in a highly interactive environment. You will on a regular basis interact with the members of internal teams to assist with overcoming customer objections. You will be a problem solver, and must demonstrate a solid background and understanding of technology and interpersonal communication and have an aptitude and willingness to learn at a fast pace.

                  Key Responsibilities include:

                  • Schedule and conduct in consultation with the Professional Services Manager
                  • General Ledger Master File setup including liaising with the client to obtain existing data for planning conversion efforts
                  • General Ledger module configuration including liaising with the client to determine the best configuration and setup of the software modules
                  • General Ledger training services for back office modules
                  • General Ledger master data conversion for go-live efforts
                  • General Ledger module post go live acceptance and customer satisfaction
                  • Serve as a highly visible liaison between the implementation team and the client for all General Ledger related activities
                  • Serve as a highly visible liaison between the implementation team and the support team for General Ledge module support and escalation activities
                  • Maintain a successful customer onboarding process around General Ledger modules
                  • Contribute to all outgoing project documentation pertaining to General Ledger conversions and projects
                  • Contribute to implementation project progress reporting, adapt work as required ensuring projects meet deadlines and financial parameters
                  • Participating in proposal processes i.e. design, submission and review
                  • Ongoing optimization and improvement of processes and overall approach where necessary
                  • Other responsibilities as required

                  Qualifications:

                  The successful candidate will be able to demonstrate how their worldview will help build and enhance our team’s knowledge across any of the below skill sets:

                  • Displays a curious nature and willingness to learn and insert themselves into daily activities and the team
                  • Point of Sale / ERP experience extending to the understanding of business transactions and transaction flow through to a General Ledger and Financial Statements
                  • Clear understanding of financial report concepts
                  • Technology knowledge including SQL, Excel, ODBC, Databases Concepts
                  • Business process tool experience including project Management methodology and tools (eg. MS Project, Jira) AND helpdesk & CRM technology (eg. Autotask, Zendesk, Salesforce, Hubspot)
                  • Highly Desired: Experience in migrating software systems in a business (Point of Sale / ERP / GL) as either an implementer or a staff lead within a business
                  • A tertiary degree in relevant business, commerce or technology or demonstrate on the job experience
                  • General ledger background and experience
                  • Tire industry experience a bonus

                  Work Location

                  • Meridian, Idaho

                  Position type

                  • Full time, permanent role 

                  Compensation

                  Excellent compensation package includes salary plus commissions, bonuses, 401K, medical and dental program

                  If you would like to be a part of an entrepreneurial team and take on various responsibilities as we continue to grow the product and the company together, please apply!

                  Company Description

                  ASA Automotive Systems, develops comprehensive systems of software tools geared to helping tire dealers, auto repair shops, and retreaders manage all facets of their auto and tire businesses. Comprised of a series of specialized interfaced modules, our software systems can be tailored to suit the Point-of-Sale (POS), e-commerce, order processing, accounting and business management needs of any size retail, wholesale or retread tire or automotive operation. Whether your tire or automotive business is one single store or a multi-location, with online sales of tires and other automotive aftermarket products, we can empower you to maximize your profits, streamline operations and provide superb customer service with our business software and technology.
                  Posting ID: 550027364Posted: 2020-07-03