Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.
Intratek is seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. As a Windows Refresh Technician you will perform a variety of duties in support of end users for IT hardware and/or software. Using knowledge in all aspects of computer design, functionality, system operation, and network infrastructure. This technician will be working in the Deployment Center of the IT department. This role will handle PC refreshes along with imaging and data migration as well as Thin Client deployment.
Desktop Refresh Technician
Onsite in Los Angeles, CA 90057 (on Wilshire Blvd, near MacArthur Park)
Duration - -5 months +
Monday through Friday - First Shift
Required Skills / Qualifications:
2-3 year of experience migrating workstations to Win 10
3 years demonstrating professional desktop support history with a variety of platforms / systems / applications and tools to include Operating system expertise - Windows as well as MS Office Support
3 years LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups
3 years of experience in connectivity and telecommunications/networking
Preferred Skills / Qualifications:
Evaluates and tests software programs to verify functionality according to specifications and standards
Demonstrates excellent Customer Service
Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
Assist with imaging of laptops and PCs for deployment.
Equal Opportunity Employer:
Intratek Computer Inc. is an equal opportunity employer. "All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition."
Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills.
Posting ID: 573833733Posted: 2020-09-24