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                  Store Greeter Part-Time (Bilingual-Spanish)

                  SPECTRUM
                  Studio City, CA 91614
                  Full-time, Part-time
                  Similar jobs pay $11.00 - $11.61
                  Refer friends, get paid!

                  Job Description

                  JOB SUMMARY
                  The Spectrum Store Greeter will actively and consistently support all efforts to enhance the customer experience within the Spectrum Retail Store environment by being the first point of contact for customers, providing a welcoming presence as customers enter the premises and displaying a positive attitude.

                  MAJOR DUTIES AND RESPONSIBILITIES OF THE POSITION

                  Responsible for providing prompt and courteous customer service within the Spectrum Retail Store, while supporting other Store employees and Management

                  Greet all customers in a friendly, professional and timely manner to ensure every customer feels welcomed and appreciated

                  Manage customer traffic to afford customers the opportunity to browse the store without losing their service position

                  Direct customers to Spectrum Retail Store Associatesand Specialists as availability and needs dictate

                  Promote all Charter products and services with each customer interaction. Educate and engage customers through product demonstrations as appropriate and respond to customer questions as needed

                  Provide support to Store Associates with sales related administrative duties, including assisting with inventory counts, maintaining store appearance and work stations

                  Consistently demonstrate adherence to all Company and Store policies and procedures, while maintaining the confidentiality of customer and business data at all times

                  Actively engage in training programs and demonstrate associated skills and competencies

                  Perform other duties as may be requested by management

                  REQUIRED QUALIFICATIONS
                  Ability to read, write and speak the English language to communicate with other employees and customers in a clear, straight-forward, and professional manner
                  Detail oriented and a good problem solver
                  Possess a self-motivated, competitive spirit and desire to provide a good sales and customer service experience
                  Positive and professional demeanor
                  Flexibility to work in other locations as the needs of the business dictate
                  Basic math skills
                  Knowledge and ability to use computer and software applications
                  Ability to multi-task in a fast-paced team environment

                  PREFERRED QUALIFICATIONS
                  Current knowledge of latest technology and devices
                  Bilingual-Spanish Preferred

                  Education
                  High School Diploma or equivalent required

                  Related Work Experience
                  1+ yr.: Sales experience
                  3+ yrs.: Customer Service experience


                  WORKING CONDITIONS
                  Retail environment
                  Exposure to moderate noise level
                  Work scheduled shift hours and overtime as needed
                  Ability to handle a physically demanding job, often times lifting up to 35 lbs.
                  Ability to stand for prolonged periods of time
                  Required to wear a uniform

                  Posting ID: 566258121Posted: 2020-08-03