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                    Server

                    Norms Restaurants, LLC
                    Los Angeles, CA 91405
                    Full-time, Part-time
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                    Job Description

                    Job Description

                    Summary of Position:

                    Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again.

                    Duties & Responsibilities:

                    • Welcome and greet guests. Make all our guests feel comfortable and let them

                      know you're there to personally take care of them.

                    • Inform guests of specials and menu changes.

                    • Make recommendations you genuinely feel your guests will enjoy.

                    • Answer questions about our food, beverages and other restaurant functions and services.

                    • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen.

                    • Deliver food and beverages from kitchen to guests in a timely matter.

                    • Perform side work at the start and end of each shift as required by service station

                      assignment.

                    • Maintain clean service areas.

                    • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any request.

                    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

                    • Be ready and willing to assist fellow servers as situations arise.

                    • Be ready and willing to assist busperson with clearing and resetting tables.

                    • Thank guests for their visit and invite them to return.

                    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

                    Qualifications:

                    • Be able to communicate and understand the predominant language(s) of our guests.

                    • Must have a basic knowledge of dining room and service procedures and functions.

                    • Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

                    • Be able to work in a standing/walking position for long periods of time (up to 5 hours).

                    • Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

                    Posting ID: 568027197Posted: 2020-08-14