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                Business Account Specialist- Inside Sales

                Individually Owned and Operated Ace Hardware Store
                11600 Francis Rd, Mokena, IL 60448
                Full-time, Part-time
                Similar jobs pay $21.24 - $37.63
                Refer friends, get paid!

                Job Description

                Business Account Specialist - External
                
                Summary/Objective 
                The Business Account Specialist coordinate and maintain the activities of generating Business-to-Business sales, while building and maintaining customer relationships.
                
                Essential Functions
                Sale and Account Development
                •	Strengthen relationships with existing business customers and increase their purchasing.
                •	Generate new sales leads from potential new customers 
                •	Learn customer base by interviewing customers, visiting outside businesses, and understanding needs of the area 
                •	Manage the process for customer quotes and orders 
                •	Submit orders, Pick, pull, and pack, call and arrange for delivery 
                •	Achieves sales and gross margin goals
                •	Work with Business Account Director to manage a prospective new business list and follow up appropriately.
                •	Work with Business Account Director to coordinates and host any B2B in-store events.
                •	Participate in local community organizations, ie. Local chamber meetings and events
                •	Support Customer Service within the store as needed
                Training and Coaching
                •	Provide training to team members on B2B product knowledge, sales, and customer service
                •	Helps store Cashiers and Associates learn to recognize and make referrals of new business customers, handle special orders knowledgably and accurately, and deliver relevant service to business customers
                Inventory
                •	Work with Business Account Director to maintain necessary inventory and make adjustments to meet expectations of local business customers
                
                Qualifications
                •	Education/Training: High School degree, some college preferred. Possess basic product knowledge of hardware / commercial / consumable products along with a willingness to learn.
                •	Experience: Outside sales and marketing experience with retail programs, establishing relationships and new accounts, and other promotional activities. 
                •	Experience in a retail environment either in marketing, sales. 
                •	Skills/Knowledge: Excellent communication skills, strong organizational ability, high attention to detail, and ability to multi-task. Takes initiative to meet new customers
                •	Ability to analyze options an make sound decisions with minimal supervision 
                •	Knowledge of retail computer systems, MS Word and Excel a plus.
                
                Accountability
                Reports to Manager and Business Account Director
                
                Supervisory Responsibility
                This position does not manage but will train others.
                
                Work Environment
                This job operates in a hardware retail environment. This role may require the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
                
                Physical Demands
                The employee is occasionally required to sit, stand, lift, walk.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
                
                Position Type/Expected Hours of Work
                This is a full-time position, 35-40 hours week, typically Monday - Friday.  Some nights and weekends may be needed to accommodate special events or community meeting involvement.
                
                Travel
                Local in town travel is expected for this position.
                
                Required Training and Experience
                Three or more years Sales Associate Experience desired
                
                 
                

                Additional Info

                Whitmore Ace offers associates a wide variety of benefits for their health, wellness, future, relaxation and fun.
                
                Training & Growth Opportunities
                Competitive Wages
                Flexible Schedules
                Paid Time off
                Holiday Bonuses
                401K
                Employee and Family Discount
                Clothing Allowance
                Food, Clothes, Parties, Fun ...and More!
                
                Posting ID: 551981053Posted: 2020-07-13