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658 Retirement Jobs in morrisville, nc

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    Customer Service Representative

    SPECTRUM

    Morrisville, NC 27560
    Full-time, Part-time

      Inside Sales

      SPECTRUM

      Morrisville, NC 27560
      Full-time, Part-time

        25L Cable Systems Installer/Maintainer

        Army National Guard

        Morrisville, NC 27560
        Part-time

          14G Air Defense Battle Management System Operator

          Army National Guard

          Morrisville, NC 27560
          Part-time
          • Urgently Hiring

          Cook

          Wegmans

          1810 Fordham Blvd, Chapel Hill, NC 27599
          13.0 miles
          Full-time
          • Urgently Hiring

          Replenishment Associate

          Wegmans

          1810 Fordham Blvd, Chapel Hill, NC 27514
          11.5 miles
          Part-time

            91D Power-Generation Equipment Repairer

            Army National Guard

            Morrisville, NC 27560
            Part-time

              25Q Multi-Channel Transmission Systems Operator-Maintainer

              Army National Guard

              Morrisville, NC 27560
              Part-time
              • Urgently Hiring

              Retail Sales Associate

              Wegmans

              1810 Fordham Blvd, Durham, NC 27707
              11.5 miles
              Full-time

                42A Human Resources Specialist

                Army National Guard

                Morrisville, NC 27560
                Part-time

                  15Y AH-64D Armament/Electrical/Avionics Systems Repairer

                  Army National Guard

                  Morrisville, NC 27560
                  Part-time

                    15H Aircraft Pneudraulics Repairer

                    Army National Guard

                    Morrisville, NC 27560
                    Part-time

                      91J Quartermaster and Chemical Equipment Repairer

                      Army National Guard

                      Morrisville, NC 27560
                      Part-time
                      • Urgently Hiring

                      Overnight Stocking

                      Wegmans

                      1810 Fordham Blvd, Durham, NC 27707
                      11.5 miles
                      Full-time

                        68W Health Care Specialist

                        Army National Guard

                        Morrisville, NC 27560
                        Part-time

                          Customer Service Representative

                          SPECTRUM
                          Morrisville, NC 27560
                          Full-time, Part-time
                          Similar jobs pay $8.57 - $13.33
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                          Job Description

                          At A Glance
                          • Full-time entry-level to mid-level customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.
                          • Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Video Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
                          • Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

                          Are you ready for something new?
                          No matter your background, our training program can put you ahead of the curve on all the latest Spectrum video technology. We'll help you develop the skills to get comfortable in your role. Your dedication and resourcefulness, paired with the strength of our leading suite of video products, keep video services flowing smoothly and customers satisfied. Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers' service histories are available for future Representatives. All of this creates and maintains positive customer experiences. If you're ready to learn, this is a role with a lot of potential.

                          What is the Video Repair Representative role?
                          It's about building relationships and turning the knowledge you gain in training into customer service wins. Video Repair Representatives make a real difference to customers and the company, providing over-the-phone video support and repair services that keep people connected. You'll have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

                          It's about learning and growing
                          This may be new for you, but the journey is all mapped out. There's a lot to learn, and our thorough, fully paid training can make you an authority on Spectrum's industry-leading Video products and services in about a month. After that, you'll be ready to identify issues with customer-facing systems and troubleshoot like a pro. The industry moves quickly; to stay on top of it, we provide training updates to keep you current on our newest products, services, and upgrades so you'll be ready for any question that comes your way. One-on-one time with department leaders and additional support give you everything you need to create a streamlined process for your customers and yourself.

                          With a deliberate path to success
                          We believe the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Make your first move toward a long and rewarding career with Spectrum.

                          The benefits are clear
                          In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off - we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.

                          What is takes to get started
                          The minimum requirements for the Video Repair Representative are:
                          • Ability to read, write, speak and understand English
                          • High School Diploma or GED

                          Preferred Qualifications
                          Preferred qualifications for the Video Repair Representative are:
                          • 6 months or more customer service experience
                          • 1 year or more working with computers and multiple software applications
                          • 6 months or more heavy volume phone experience in a customer service/call center job

                          Are you ready to join our team?
                          Now that you know a little more about us, are you ready to apply? Heads up! There is a brief assessment in the application. We recommend taking the assessment in a distraction-free environment.
                          Posting ID: 580738022Posted: 2020-10-19