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                          Convenience Store Manager

                          Shell
                          1288 El Camino Real, Mountain View, CA 94040
                          Full-time
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                          Job Description

                          Statement of the Job
                          A Store Manager manages a convenience store according to company policies and procedures to ensure maximum sales and profitability.  He/She supervises personnel within the store.  A store manager is an exempt employee.  Check with your supervisor if you have a question about the meaning of the word ‘exempt’ as used in this context.

                          Primary Responsibilities

                          • Have responsibility for the successful operation of the company store.
                          • Be able to perform all duties and responsibilities expected of any store associate and all other duties assigned or requested.
                          • Be responsible for meeting or exceeding store guidelines.  This includes car wash sales (if you have a car wash), inventory, cash shortages, and budgeted hours.
                          • Develop and maintain a time schedule to adequately cover staffing needs to ensure maximum customer satisfaction and store cleanliness, while remaining within budget guidelines.
                          • Perform all administrative duties in an accurate, complete, and timely manner; including all required reports.
                          • Follow all corporate cash procedures, and strictly enforce corporate cash policies in the store.
                          • Manager customer relations in an efficient and courteous manner and provide for maximum customer satisfaction.
                          • Be responsible for overall store maintenance and immediately inform the general manager of all major equipment problems.
                          • Be responsible for enforcement of all company policies and procedures within the store.
                          • Be responsible for adhering to all local, state, and federal laws on aspects of store operations.
                          • Be responsible for store safety.
                          • Make sure that the store is properly stocked with product at all times, and there are adequate store supplies.
                          • Monitor facility gasoline inventories and properly report discrepancies.
                          • Interview, select, and hire store personnel using company-approved approaches and provide new employee training.
                          • Periodically conduct performance evaluations of employees.
                          • As necessary, counsel and/or discipline store associates, keeping in mind company policies and procedures.
                          • Terminate store associates as necessary, in conformance with company policies and procedures.
                          • Attend all manager meetings and required training sessions, and conduct regular employee meetings.  Openly communicate with management on important issues.

                          Minimum Requirements

                          • High School education or equivalent.
                          • Basic Computer Skills

                          Special Skills

                          • Positive personality and customer-service oriented.
                          • Can work effectively with other employees and has good verbal and written communication skills.
                          • Can deal with pressure and work quickly and pay attention to details.
                          • Has a strong desire to succeed.
                          Posting ID: 556476536Posted: 2020-07-14