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    Technical Writer II

    Iconma, L.L.C.
    Sunnyvale, CA 94085
    Full-time, Part-time
    Refer friends, get paid!

    Job Description

    Job Description

    Technical Writer II

    Location: Sunnyvale, CA
    Duration: 4 Months

    Description:
    Overall Responsibilities:
    • Create documentation in English for a technical product with a technical user base.
    • Work with internal technical staff to understand concepts and requirements.
    • Documentation needed may include user guides, API documentation, task-oriented documentation in a complex space, reference materials, and online help systems.
    Top 3 Daily Responsibilities:
    - Create documentation, take screenshots, and create illustrations for the Chronicle service and the Chronicle APIs.
    - Solicit feedback from the internal documentation stakeholders: engineering and development, product marketing, and customer experience engineering.
    - Interact with the Chronicle technical writer to track current projects and plan future effort.

    Skill/Experience/Education
    Mandatory:
    • BA/BS Degree in English, Journalism, or Computer Science.
    • 3 to 5 years of experience as a Technical Writer.
    • Experience creating documentation for highly technical users, having designed, authored and delivered online, technical, and user experience documentation in SaaS, enterprise security or computer networking.
    • Able to collaborate remotely across a complex organization using email, messaging, and video conferencing applications.
    • Able to meet frequent short deadlines.
    • Comfortable using Client or Microsoft (or equivalent) Client-based collaboration tools.
    Desired
    - Experience in cybersecurity.
    - Experience documenting APIs.
    - Experience documenting database design concepts.
    - XML-based documentation authoring systems
    - Markdown.
    - HTML
    - Adobe Photoshop and Illustrator
    - Comfortable using UNIX CLI

    Skill Matrix :

    Skill Name

    Level

    Yrs of Exp

    Mandatory

    Technical writing in English

    5

    4-5 Yrs

    Yes

    Writing API or developer tool documentation

    4

    0-3 Yrs

    Yes

    Cybersecurity

    3

    0-3 Yrs

    No

    Read and write code in any language

    2

    0-3 Yrs

    No

    As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.
    ",
    Posting ID: 573892471Posted: 2020-09-16