1737 Hospitality Jobs in natick, ma

REESTAURANT ASSISTANT MANAGER - PIZZA

We are currently looking for an Assistant Manager for our new restaurant location in Natick MA. This position requires someone with some kitchen experience and customer service experience along with an outgoing personality. You will play a critical role in serving our guests and delivering a great experience! We offer a fun working environment with competitive pay, future health benefits, meal discounts and growth opportunities. We have plans to open 10-12 locations in the next 2-3 years so opportunity to grow is assured. We are looking to fill this role as a salaried position working 5 days a week, averaging 50 hours per week. Base salary range is $45k-$50K a year.

The Assistant Manager will help assist in managing a store within the policies and guidelines of the company, to ensure guest satisfaction and achieve revenue targets. This position will be responsible for assisting the general manager in tasks including proper customer service, maintaining customer and order flow, organization of employee actions, and overseeing that proper preparations are met in accordance to our standard of product quality. The scheduling expectations of this role will be to work 5 days/50 hours per week.

If you are looking to make that next jump up in the food service industry, then you must:

• Interact with customers daily. Possess the ability/desire to build guest relationships while ensuring quality service.
• Understand all aspects of the restaurant including but not specific to guest services, sanitation, food quality, customer relations, POS system
• Be able to work with any changes in schedule to help the General Manager cover any employee gaps

• Help the General Manager maintain performance goals for hourly staff
• Supervise staff members in a consistent, fair manner providing clear expectations and direction while maintaining communication with the General Manager.
• Maintain the complete operation on days the General Manager is not available
• Provides staff with positive and constructive feedback and assist in appropriate disciplinary actions.
• Leadership responsibilities:
• • Assist with staff training on customer relations and ordering guidelines.
  • Maintain all areas of the establishment with proper organization, sanitation, and leadership
  • Enforces uniform and attendance policies
  • Assists in completing all employee performance reviews.

Qualifications

• Minimum 2 years’ experience in food-based customer service
• Eagerness to learn the following areas of management: leadership, communication, staff management & development, and quality of operations.
• Ability to communicate effectively with all levels of staff with strong problem solving and decision-making skills.
• Must possess or be willing to learn excellent customer service skills.
• Ability to follow instructions and be able to delegate to hourly staff
• Must have reliable transportation
• Must possess willingness to learn and grow with the company
• Must be able to have FUN while maintaining a professional demeanor

If you are looking for quick career growth and the opportunity to do something new and exciting, email your resume to brian@geckohospitality.com