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    Clinical Liaison RRT /CRT/ RCP

    Milwaukee, WI 53226
    Full-time, Part-time
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    Job Description

    Job Description

    We are a growing respiratory company that specializes in treating the most challenging respiratory patients inside the home by pairing the best in class technology & equipment with the clinical care of a full-time Respiratory Therapist. Our mission is to educate, nurture, and inspire our patients to lead better lives.

    Our Disease Management program has earned national attention, making us the number one independent ventilation provider in the United States. In recent random studies of our patient population, we have shown a 30-day COPD re-admission rate of 5.7%, as compared to the industry average of 20-22%*. Over 93% of our patients share that they actually “Breathe Better” on our treatment program!

    While our Respiratory Therapists provide the highest level of clinical care and support for our patients, our Clinical Liaisons work in conjunction with healthcare decision-makers to ensure a comfortable transition for the patient from the hospital to their home. This achieves better management of length of stay and re-admission rates to hospitals, which not only reduces costs for patients but also brings personalized clinical care directly to the patient from the comfort of their own home.

    We are currently experiencing explosive growth throughout the country! We are actively seeking dynamic individuals to join our VieMed family. If you are self-motivated, energetic, and career-minded, Viemed could be the company for you!


    This position is a field-based, business development, hands-on clinical liaison position that requires a candidate with the drive and skill to be a respiratory care practitioner, patient advocate, and positive representative of VieMed. Successful candidates will initiate one on one dialog with potential referral sources and maintain position relationships with existing accounts. They will leverage their clinical and sales expertise to promote VieMed’s Post Acute Respiratory Care Collaborative Program and respiratory products to prospective referral sources. They will design, and develop cutting edge sales strategies to drive new market potential to grow the business within assigned territory. This process begins with identifying new prospects, educating them on VieMed’s business model, and clearly establishing how VieMed is able to differentiate themselves from the competition.

    The candidate can expect to spend the majority of their time (80% or more) in the field networking, building relationships, and educating referral sources including Pulmonologist, Hospitalist, Critical Care Physicians, Case Managers, and Social workers within the hospital on how our disease management program can improve and save the lives of their patients with Chronic Respiratory Failure.

    This position also provides in-home clinical respiratory services to our patients.

    Essential Sales Duties & Responsibilities:

    • Conduct one on one contacts with potential referral sources, maintain positive relationships with existing referral sources within assigned territory
    • Coordinate and provide educational presentations and in-services for healthcare providers
    • Responsible for account activity, sales documentation, reports, and territory management
    • Partners with all clinical, managerial, sales staff, and other internal departments within to promote and market our home respiratory therapy services to all referral sources to drive sales growth
    • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage
    • Maintain a level of performance that meets or exceeds the sales quotas
    • Other duties/projects as assigned


    • Must be a resourceful problem solver who thrives in a fast-paced environment
    • Demonstrated ability to build and maintain solid working relationships with internal and external referral sources geographically located within assigned territory
    • Exhibits effective oral and written communication with physicians, location staff, patients, and all referral sources to ensure questions and concerns are processed in a timely manner
    • Ability to plan, implement, and execute strategies independently in order to achieve sales goals effectively
    • Exhibit a sense of urgency for goal achievement with a strong commitment to results
    • Builds relationships with referral sources, patients, and caregivers
    • Strong organizational, prioritizing, and territory management skills
    • Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts

    Respiratory Therapist Essential Functions:

    Responsible for the overall technical and administrative functions at the location on record regarding the Home Respiratory therapist program. 

    • Responsible for the installation/delivery of respiratory therapist equipment and provision of all needed supplies and products to the patients in the home and ongoing assessment of patients and equipment. 
    • Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management for home respiratory therapist services. 
    • Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation. 
    • Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies. 
    • Is responsible for company vehicle maintenance and service (paid for by Sleep Management/VieMed). 
    • Ensures that company vehicle is maintained per applicable accreditation standards at all times. 
    • Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status. 
    • Is responsible for the overseeing of all applicable regulatory rules and guidelines as pertains to the staff respiratory therapist. 
    • Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians. 
    • Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures. 
    • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage. 
    • Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources. 
    • Ensures proper, accurate, and safe operation of all equipment prior to installation. 
    • Is required to provide availability for patient contact and response to patient needs. 
    • Will work with fellow RTs in the area on a rotating on-call schedule. 
    • Other duties/projects as assigned. 


    Sales Requirements:

    The qualified candidate must be:

    • Well-connected with established relationships and a positive rapport with the Pulmonary, Critical Care, & Hospitalist physicians within the local community
    • Able to provide three letters of recommendation from local Pulmonologist

    Sales Experience:

    • A track record of successful experience in a health care setting, strong interpersonal skills, and experience working with physicians, nursing management, discharge planners, case managers, and social workers.
    • 2+ years demonstrated full life cycle healthcare sales experience from lead generation, educating the referral source, persistent follow-up, and follow through on all leads, issues, and success stories.
    • Two or more years of experience as a Clinical Liaison, preferably within the LTACH level of care
    • Prior marketing and/or LTACH marketing experience
    • Previous clinical experience preferred with demonstrated skills in clinical patient assessment
    • Formal sales training preferred 

    RT Qualifications:

    Education/ Licensure:

    • Clinical Licensure Required (RT, RRT, CRT, RCP)
    • A valid/current Respiratory Therapist license in the State in which you practice.
    • Respiratory Therapist must have extensive experience in a hospital setting, including ICU/CCU adult ventilator management
    • Prior marketing and/or rehabilitation/LTACH experience is preferred
    • Valid driver’s license with a clean driving record and own reliable transportation is required
      • Employment is contingent upon a drug screening test and background check.

    Physical Demands:

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • EE must frequently lift and/or move up to 10 pounds.
    • EE must occasionally lift and/or move up to 50 pounds.

    Work Environment:

    Sales: This job operates in the field by calling on, marketing to both existing and potential referral sources:

    • i.e., Pulmonologist, Hospitalist, Critical Care Physicians, Hospitals, Case Managers, Social Workers, etc. 

    RT: This job will require the employee to go to patient homes to set up and service devices. 

    You will be expected to work during regular business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Entertaining in off-hours may be required. 

    VieMed Offers:

    • Competitive Base Salary
    • Uncapped Commissions
    • Excellent Orientation Program
    • Health, Dental, & Vision Insurance
    • PTO
    • 401K Retirement Plan
    • Monthly Car and Cell Phone Allowance
    • Fuel Card
    • Marketing Allowance
    • Life Insurance
    • And Much More!

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    *Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.          

    Posting ID: 562940384Posted: 2020-08-06