Urgently Hiring
Easy Apply
Essential Jobs
Industry 0

5535 Communication Jobs in new haven, ct


    68W Health Care Specialist

    Army National Guard

    , New Haven, CT 06501
    0.7 miles Part-time

      11B Infantryman - Management Training

      Army National Guard

      , New Haven, CT 06501
      0.7 miles Part-time

        Non-Emergency Medical Transportation Driver


        , New Haven, CT 06502
        0.7 miles Full-time, Part-time

          Driver - Patient Transport - Flexible Hours


          , New Haven, CT 06502
          0.7 miles Full-time, Part-time
          • Urgently Hiring

          Shuttle Driver

          First Transit

          , Hamden, CT 06514
          3.9 miles Full-time, Part-time

            Non-Emergency Medical Transport Driver


            , New Haven, CT 06502
            0.7 miles Full-time, Part-time

              Medical Transportation Driver


              , New Haven, CT 06502
              0.7 miles Full-time, Part-time

                Part-Time Driver - Local Patient Transport - Earn $250 Bonus and $1,000 Guarantee


                , New Haven, CT 06502
                0.7 miles Full-time, Part-time

                  Junior Financial Representative

                  Mutual of Omaha

                  , New Haven, CT 06540
                  0.7 miles Full-time

                    Call Center Representative

                    Fair Haven Community Health Care
                    New Haven, CT 06513
                    Full-time, Part-time
                    Similar jobs pay $11.30 - $19.13
                    Refer friends, get paid!

                    Job Description

                    Job Description

                    For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.

                    It’s an exciting time for FHCHC. We are growing and looking for great talent to join us!  If you are a passionate, caring professional interested in improving the health of our community, we’d like to know more about you.

                    Job purpose

                    The Call Center Representative works closely with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment.  Schedules patient appointments and perform tasks in medical records. 

                    Duties and responsibilities

                    The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to:

                    • Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center
                    • Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system
                    • Accurately acquire, confirm and input demographic and insurance information for all patients.
                    • Perform other related duties as assigned.


                    High School diploma, or GED is required. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred.   The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual.  Electronic appointment scheduling and data entry experience required.  Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity.  Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish required.

                    Physical Requirements/Work Environment

                      • Variable 8 hr shifts between 7am-8pm, including weekends as needed
                      • Minimal physical effort
                      • Must be able to operate computer and telephone continuously
                      • District travel as necessary


                    Direct reports


                    OSHA Status:

                    Category III—Low Risk Position

                    Generally works in an office environment with no exposure to bloodborne pathogens.

                    Physical requirements:

                    Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records,

                    Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions

                    Manual Dexterity Required:  Ability to use a keyboard, telephone.

                    American with Disabilities Requirements:

                    External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

                    Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

                    Powered by JazzHR


                    Posting ID: 583125211Posted: 2020-11-03