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    Customer Service Representative

    Express Employment Professionals

    Newark, CA 94560
    Full-time, Part-time

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          Customer Service Representative

          Express Employment Professionals
          Newark, CA 94560
          Full-time, Part-time
          Similar jobs pay $13.68 - $22.80
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          Job Description

          Customer Service Representative

          Newark, CA

          Key Responsibilities:

          • Primary functions are to communicate with customers and vendors, and to enter, track and monitor customer purchase orders in the manufacturing software system.
          • Responsible for preparing and maintaining service order activity worksheets for all completed work.
          • Monitor the flow of customer orders
          • Contact other departments when necessary to resolve customer’s request.
          • Insure that all order entry requests are completed in a timely manner.

          Skills & Experience:

          • Minimum of 1-2 years of customer service experience in a Contract Manufacturing company
          • Experience with Epicor or similar ERP system is required.
          • Ability to prioritize & Multi-task, Professional & Pleasant Phone manners, Proficiency in Use of computers.
          • Maintains a strong association with Shipping & Receiving personnel, manufacturing supervisors, Quality Manager, & the General Manager in relation to customer accounts for turnkey products.

          Education:

          • HS Diploma or GED

          Equipment Used:

          • Computer, Phone, Fax
          Posting ID: 565837303Posted: 2020-08-05