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131 Bilingual Jobs in newark, de

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Bilingual English/Spanish Customer Service Representative

Kelly Services

Wilmington, DE 19803
13.2 miles
Full-time, Part-time
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                    Bilingual English/Spanish Customer Service Representative

                    Kelly Services
                    Wilmington, DE 19803
                    Full-time, Part-time
                    Similar jobs pay $11.63 - $19.31
                    Refer friends, get paid!

                    Job Description

                    Bilingual (English/Spanish) Customer Service Representative- Wilmington, DE

                    Kelly Services is currently recruiting for a full-time Bilingual Customer Service Representative for our client, a leading insurance company, at their location in Wilmington, DE.    

                    Pay rate: $15.50/hour  

                    Schedule: This is a first shift, remote position, 40 hours per week  

                    Primary Responsibilities and Duties:

                    • Resolve customers’ service or billing complaints by performing activities such as refunding money, and adjusting bills
                    • Contact customers to respond to inquiries or to notify them of billing resolution as requested and any planned adjustments
                    • Refer unresolved customer grievances to designated departments for further investigation
                    • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
                    • Candidates will also be asked to support Functional Activities in between calls. Skills:
                       

                    Required Skills, Knowledge & Relevant Work Experience:

                    • Bilingual Spanish and English
                    • Must be a self-starter and motivated as shown in previous job experience
                    • Previous experience in which the candidate needed to learn a new process/or system
                    • Experience in remote working
                    • Experience with Excel/Word
                    • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
                    • Insurance or billing knowledge a plus
                    • Must be comfortable working on a computer and responding to monitored calls
                    • MS options including Excel and Word
                    • Ability to work independently and manage one’s time
                    • Ability to accurately document and record customer/client information
                    • Education/Experience: High school diploma or GED preferred
                    • 0-2 years customer service related experience required.
                       

                    Term of Assignment:

                    • 6-month contract with a possibility of an extension depending on performance and needs of the client 

                    Important information: 

                    This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position at krir349@kellyservices.com.

                     

                     



                    Why Kelly®?

                    As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

                    About Kelly®

                    At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

                    Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
                    #KellyGTS

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                    Posting ID: 580190315Posted: 2020-10-24