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2540 Retail Operations Jobs in north hills, ca

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    Assistant Store Manager

    SPECTRUM

    North Hills, CA 91393
    6.3 miles
    Full-time, Part-time
    • Urgently Hiring

    Resident Services Coordinator

    AvalonBay

    Woodland Hills, CA 91302
    17.7 miles
    Full-time, Part-time

      OPERATIONS ASSISTANT MANAGER

      Dollar Tree

      17909 Ventura Blvd, Encino, CA 91316
      8.4 miles
      Full-time, Part-time

        OPERATIONS ASSISTANT MANAGER

        Dollar Tree

        10155 Balboa Blvd, Northridge, CA 91325
        7.9 miles
        Full-time, Part-time

          OPERATIONS ASSISTANT MANAGER

          Dollar Tree

          130 N Glendale Ve, Glendale, CA 91206
          8.5 miles
          Full-time, Part-time
          • Urgently Hiring

          Macy's At Your Service Center - Seasonal Associate, Full Time: Burbank Town Center

          Macy's

          Burbank, CA 91502
          4.4 miles
          Full-time, Part-time

            OPERATIONS ASSISTANT MANAGER

            Dollar Tree

            1007 Cypress Ave, Los Angeles, CA 90065
            11.6 miles
            Full-time, Part-time

              OPERATIONS ASSISTANT MANAGER

              Dollar Tree

              3148 W Pico Blvd, Los Angeles, CA 90019
              11.3 miles
              Full-time, Part-time
              • Urgently Hiring

              Macy's Seasonal Backstage - Sales Team Member, Part Time: Burbank Town Center

              Macy's

              Burbank, CA 91502
              4.4 miles
              Full-time, Part-time

                OPERATIONS ASSISTANT MANAGER

                Dollar Tree

                3148 W Pico Blvd, Los Angeles, CA 90019
                11.3 miles
                Full-time, Part-time
                • Urgently Hiring

                Retail Sales - Furniture/Mattresses, Part Time: Culver City Mall

                Macy's

                Culver City, CA 90230
                14.7 miles
                Full-time, Part-time

                  Assistant Store Manager

                  SPECTRUM

                  Sun Valley, CA 91353
                  1.4 miles
                  Full-time, Part-time

                    Assistant Store Manager

                    SPECTRUM
                    North Hills, CA 91393
                    Full-time, Part-time
                    Similar jobs pay $15.69 - $27.79
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                    Job Description

                    JOB SUMMARY
                    The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel.

                    MAJOR DUTIES AND RESPONSIBILITIES
                    In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees.

                    Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers.

                    Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control.

                    Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed.

                    Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction.

                    Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.

                    Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location.
                    Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control.
                    Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings.
                    Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process.
                    Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success.

                    Implements and enforces the cash management policy and completes timely audits of their Spectrum store.

                    In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures.

                    Provides management with frequent updates about key events in their store.

                    Assists with Store Manager functions and performs other duties as requested by management.

                    REQUIRED QUALIFICATIONS
                    Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner
                    Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills
                    Significant time working inside a destination-style shopping environment
                    Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment
                    Displays passion for delivering a great customer experience during multiple roles in their career
                    Detail oriented and a good problem solver
                    High comfort level with personal technology, such as mobile devices and personal video platforms
                    Knowledge and ability to use computer and software applications
                    Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively

                    Education
                    Bachelor's Degree or equivalent work experience

                    PREFERRED QUALIFICATIONS
                    Skills/Abilities and Knowledge
                    Ability to make qualitative judgments
                    Some experience in implementing sales training and employee development programs
                    Some knowledge of identifying trends, risks and communicating those to management

                    RELATED WORK EXPERIENCE
                    1+ year: Management experience
                    1-3 yrs: Telecommunications/wireless experience
                    3-5 yrs.: Sales/Customer Service experience

                    WORKING CONDITIONS
                    Retail environment
                    Exposure to moderate noise level
                    Work hours and travel to other locations as business needs dictate
                    Handle a physically demanding job, lifting up to 35 lbs.
                    Ability to stand for prolonged periods of time
                    Professional attire and appearance
                    Valid driver's license and ability to meet Charter's motor vehicle requirements
                    Posting ID: 582138731Posted: 2020-10-24