If you're looking for a purpose and not just a job, Smoothie King is looking for you.
Since pioneering the first nutritional Smoothie franchise in 1973, our mission has always been to inspire others to live a healthy and active lifestyle. Now, with nearly 1000 locations and counting, we've grown to become the largest nutritional Smoothie bar in the nation, with a simple recipe for success: Hire the best people, use the best ingredients and blend with a purpose!
As a dynamic, rapidly growing company, we are looking for a purpose-driven Shift Lead to join our expanding team and become an ultimate ambassador of our brand. In this role, you will serve as the Team Leader. You not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle, but also provide guidance to Team Members when General Managers are not in the store. The successful candidate will show curiosity in the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.
Essential Functions / Major Responsibilities:
*Blends smoothies according to the recipe ticket for a consistent taste.
*Ensures Guests purpose is met when smoothies are ordered.
*Greets and engages with the Guest to provide a friendly experience
*Ensures self and team on shift demonstrate "Guest comes first" attitude.
*Informs General Manager to all problems or unusual matters of significance.
*Assists Team Members at the point of sale (POS) with upselling.
*Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations.
*Assists in Team Member management during scheduled shifts.
*Supports and adheres to company standards for operations, marketing/communications and brand identity.
*Encourages Team Members on shift to exceed goals and complete all checklist tasks.*
*Fulfills cash handling and inventory reporting responsibilities with honesty.
*Is responsible for product and Guest Service experience.
*Asks for feedback from General Manager.
*Shows up on time for work.
*Balances personal life without interference to their work schedule at Smoothie King.
Specific Job Requirements
*Provide an exceptional guest experience throughout our guest's visit
*Exceptional interpersonal skills - you are energized by working with people, both guests and your team
*Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King
*Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
*Maintain regular and punctual attendance.
*An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference
*Self-starter with ability to work independently
*Friendly attitude in the face of adversity.
*Lives and promotes the culture, values, vision and mission of Smoothie King
Education and Experience Requirements
*Basic knowledge of Microsoft Word, Excel, and Outlook.
*Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
*Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
What We Offer
Join our team and enjoy an unusually fun work environment with an upbeat atmosphere and great coworkers. It is our purpose to maintain an environment our employees can brag about, where our focus is collaboration, passion, and a no-limits mindset when it comes to your future!
Smoothie King is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 1-214-935-8900 for direct assistance.