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111 Leadership Jobs in notus, id

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  • Urgently Hiring

Technical Support Representative

Kelly Services

, Caldwell, ID 83607
6.0 miles Full-time, Part-time

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              McDonald's

              148 Caldwell Blvd, Nampa, ID 83651
              14.9 miles Full-time, Part-time

                Technical Support Representative

                Kelly Services

                , Nampa, ID 83687
                15.5 miles Full-time, Part-time

                  Technical Support Representative

                  Kelly Services
                  Caldwell, ID 83607
                  Full-time, Part-time
                  Similar jobs pay $11.17 - $16.78
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                  Job Description

                  Job Description

                  Are You Looking for What-s Next in Your Career?

                  New Job
                  New Beginning
                  New You

                  Our Technical Support advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a remote call center environment.

                  What Your Remote Work Environment Looks Like
                  A private workspace with locked door in your permanent residence
                  Quite environment free of background noise and interruptions
                  A secure workspace free from cell phones/video devices
                  Arrangements for dependent care and other obligations

                  What You-ll Love About Us
                  Paid training at $13.50
                  Increase to $15.00/hour after successful graduation of Nesting - (roughly 5 weeks of employment)
                  You may be eligible for benefits after 90 days of employment
                  You may be eligible for Paid Holidays after 90 days of employment
                  99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training

                  What You-ll Do Every Day
                  You-ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need.

                  Locating music, apps, and movies on various devices
                  Billing issues
                  Fraud management
                  Product feature inquiries
                  Resolving username and password difficulties
                  Troubleshooting email issues
                  Navigating customers through various apps
                  Data sharing & synchronization troubleshooting
                  Verifying proper hardware and software configuration and set up
                  Diagnosing and resolving issues including: internet connectivity, email, application downloads, and more


                  Requirements

                  What We-ll Love About You
                  Regular, consistent and punctual attendance. Must be able to work a full-time schedule, 38 hours a week at minimum, including nights and weekends, holidays, variable schedule(s) and overtime as necessary
                  Must be able to work a 2nd shift between 1pm - 1am EST
                  Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
                  Possesses a strong work ethic with a stable work history
                  Great communication skills
                  Desire a long-term career with growth
                  Openness to feedback and willingness to improve
                  Familiarity with iOS and/or MacOS, or comparable technology

                  What You-ll Need
                  High School Diploma or GED
                  18 years or older
                  Minimum 6 months of customer service experience
                  Legal authorization to work in the US
                  High speed internet service
                  #KellyConnect


                  Why Kelly®?

                  Interested in contact centre opportunities that offer freedom and flexibility, and truly value your skills? We thought so. We're KellyConnect®-and wherever life takes you, we have great contact centre opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

                  About Kelly®

                  At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

                  Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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                  Posting ID: 589204216Posted: 2020-11-27