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      Benefits Advisor - Site Lead

      ASM Research, Inc.
      Oak Harbor, WA 98277
      Full-time, Part-time
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      Job Description

      Benefits Advisor - Site Lead Oak Harbor, WA Job Description: The Department of Veterans Affairs (VA) provides on-site, hands-on benefit and services briefings through the Transition Assistance Program (TAP) to support the successful transition from active military service to Veterans. In many cases, the VA Benefits Advisor is the first or only interaction between a Service Member and VA. Under guidance from VA, this job will provide comprehensive counseling and services to all Service Members and their dependents on all VA benefits and programs. Duties and Responsibilities: Lead a team of Benefit Advisors ensuring consistent delivery and education to Service Members and dependents on all VA Benefits and VA Programs available In a classroom/group setting, instruct approximately 10 to 50 Service members and dependents on all the VA Benefits and VA Programs for which a Service member and/or dependent may be eligible including, but not limited to: education, compensation, pension, vocational rehabilitation and employment, home loan guaranty, insurance, burial benefits, VA health care, and information and demonstrations on VA electronic tools and resources. On an individual case-by-case basis, provide individualized VA Benefits consultation to specifically address a particular Service member's and/or family's needs leveraging VA-approved materials. Provide assistance as Service members and dependents apply online for VA Benefits and VA Programs to include completing VA web-based applications. Review, maintain and make readily available on-site reference materials for all VA Benefits and VA Programs in order to provide the highest quality service to the customer. Maintain a close network with other related resource experts, including not limited to: Installation Leadership, VR&E Counselors, DOL VETS Staff and Instructors, military service TAP managers and staff, VA MSCs, VA Transition and Economic Development staff, VHA homelessness program staff, health care liaisons, Military Sexual Trauma staff, mental health and suicide prevention staff, warrior transition staff, Vet Centers, and VA Medical Center and Regional Office staff. Performance of this job requires a wide range of communications skills to include classroom instruction, email exchange, telephone consultation and/or individual face to face meetings. Physical Demands: Normal demands associated with an office environment. Ability to work on computer for long periods and communicate with individuals by telephone, email and face-to-face. Some travel may be required -either by flight or driving - to other military installations. Note: All candidates must successfully complete a two-week comprehensive, standards-based VA Benefits Advisor Training Course that includes successfully passing a written test and an oral presentation evaluation before the candidate will be considered fully qualified to perform in this position. Required Qualifications: Years of Relevant Experience: 8+ Education: Bachelor's Degree + 4 years relevant experience Certifications: No minimum Skills/Experience: Experience providing project activities such as training, logistics, policy, data management, and program controls. Providing and leading instruction delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives. Conducting feedback assessments and assembling basic reports on participant feedback, attendance, and other site-level metrics as defined by the program. Desired Qualifications: A minimum of four years of Active Duty military service in any of the United States Armed Forces (U.S. Army, U.S. Navy, U. S. Marine Corps, U.S. Air Force, or U.S. Coast Guard) with an honorable discharge and/or military spouse is strongly desired. Military veteran retiree with experience going through TAP preferred. Military Instructor certification (e.g., Master Trainer, Drill Instructor, Combat Instructor, etc.) is preferred US CITIZENSHIP REQUIRED: Yes Physical Demands Light office duties which may include sitting for prolonged periods of time, viewing digital screens for prolonged periods of time, lifting up to 10 pounds, use of a desk or mobile phone, typing on a keyboard, writing with a pen, pencil, or stylus, etc. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. ASM Research is an Equal Opportunity Employer All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, creed, ancestry, marital status, non-job-related handicap or disability, veteran status, or any other legally protected status.
      Posting ID: 565719596Posted: 2020-08-07