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1990 Customer Service Jobs in oberlin, oh

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  • Urgently Hiring

Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time

Speedway LLC

30805 Detroit Rd, Westlake, OH 44145
19.1 miles
Full-time, Part-time

    CDL A Truck Drivers

    Nussbaum

    Oberlin, OH 44074
    Full-time, Part-time

      Lyft Driver

      Lyft

      Oberlin, OH 44074
      Full-time, Part-time
      • Urgently Hiring

      Server - Restaurant Team Member

      Bob Evans

      36160 Detroit Road, Avon, OH 44011
      16.7 miles
      Full-time, Part-time
      • Urgently Hiring

      Part Time Team Member

      JOANN

      380 Market Dr. Elyria, Oh 44035, Elyria, OH 44035
      10.1 miles
      Part-time

        Lot Associate

        The Home Depot

        Oberlin, OH 44074
        Full-time, Part-time

          Lead Specialist (Collections)

          KeyBank
          Oberlin, OH 44074
          Full-time
          Refer friends, get paid!

          Job Description

          Please note there may be more than one position available.
          Work schedule is typically Monday - Thursday 12:00 p.m. - 9:00 p.m. and Friday 8:00 a.m. - 4:30 p.m. and approximately two Saturdays a month and additional hours as needed. Work schedule is subject to change based on business need.

          ABOUT THE JOB (JOB BRIEF): In a financial services contact center, the Lead Specialist (Collections) will receive inbound and place outbound calls in regards to delinquent accounts in a fast paced environment.

          ESSENTIAL JOB FUNCTIONS:
          Place/receive calls via the telephone as well as an automated dialer
          Negotiate payment arrangements to reduce delinquency
          Proactively identify settlements, re-ages, modification and extension opportunities
          Add, change, and delete information in multiple file screens within multiple collection systems
          Comply with all policies and procedures as outlined in operating instructions
          Serve as entry point for the identification, routing, and documentation of all pertinent collection support processes (I.E.: modifications, bankruptcy, skip-tracing, etc.)
          Meet minimum individual and departmental goals and service level agreements
          Adhere to Federal Regulatory requirements regarding debt collections

          REQUIRED QUALIFICATIONS:
          Computer proficient
          Proven ability to stay focused in a continuous process flow and keep pace within work team
          Superior verbal and written communication skills
          One or more years of customer service or collections experience
          Availability to work Monday - Thursday 12:00 p.m. - 9:00 p.m. and Friday 8:00 a.m. - 4:30 p.m. and approximately two Saturdays a month and additional hours as needed.

          PREFERRED QUALIFICATIONS:
          Bachelors Degree
          Familiarity with quality programs such as Six Sigma
          Experience with automated dialers and CACS/CAS

          COMPETENCIES/SKILLS:
          Excellent interpersonal and motivation skills
          Demonstrated ability to handle change
          Displayed sense of ownership in relation to attitude and actions, assignments and event outcomes
          Ability to multi-task


          FLSA STATUS:Non-Exempt

          KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

          PandoLogic. Keywords: Collection Coordinator, Location: Oberlin, OH - 44074
          Posting ID: 569726731Posted: 2020-09-24