Senior Network Engineer General Description Provides first level escalation support for network, telecom and security issues. Performs planned and scheduled Cisco IOS upgrades and configuration changes. Verifies and remediates system generated network alerts and reports. Works closely with Management to ensure the confidentiality, integrity and availability of network resources and customer information. Essential Duties and Responsibilities Provide first level escalation support for network, telecom and security issues. Performs initial analysis of network issues, resolvingescalating as needed. Performs plannedscheduled Cisco IOS upgrades and configuration changes. Remediates IDSIPS and network monitoring system events. Verifies dailyweeklymonthly reports Remediates as necessary. Conducts peer review and basic testing for changes performed. Writes technical and procedural documentation. Additional Duties and Responsibilities Places and escalates tickets with vendors (Verizon, TWC, Cablevision, etc.). Acts as ldquoTechnical Contactrdquo for routine vendor calls at remotebranch locations. Performs quarterly department self-audit (ASAP). Automates administrative tasks and network monitoring using scripting technologies. Scheduled weekend and after-hour availability for "on call" support and projects. Enhances job knowledge and skills by researching new technologies and products. Occasional travel to various locations will be required. Perform other duties as assigned. Skills, Education and Experience Required BABS degree 8+ yearsrsquo experience in the field 5+ years of Cisco network engineering experience with a large organization 5+ years of firewall admin and implementation experience Palo Alto firewall experience is a plus Cisco certifications, preferred but not necessary other technical certifications, a plus. Experience with scripting languages, a plus. PHPMySQL or other programming language experience, a plus. Prior desktop support or Windows server experience, a plus. Ability to prioritize multiple projects and assigned requests. Excellent communications skills oral and written. Strong interpersonal skills with a focus on customer service.
Posting ID: 596184202Posted: 2021-03-02