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197 Telephone Jobs in owasso, ok

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    Shift Leader

    Church's Chicken

    , Owasso, OK 74055
    Full-time, Part-time

      Assistant General Manager

      Church's Chicken

      , Owasso, OK 74055
      Full-time, Part-time

        General Manager - Urgently Hiring!

        Church's Chicken

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        11.0 miles Full-time
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            14.7 miles Full-time, Part-time

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              15.2 miles Full-time
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              16.5 miles Part-time
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              Home Care Consultant

              Home Instead Senior Care

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              15.2 miles Full-time

                Retail Sales Associate

                Goodwill Industries of Tulsa

                2800 Southwest Blvd, Tulsa, OK 74107
                16.8 miles Full-time, Part-time

                  Shift Leader

                  Church's Chicken

                  , Tulsa, OK 74101
                  16.5 miles Full-time, Part-time

                    Assistant General Manager

                    Church's Chicken

                    , Tulsa, OK 74101
                    16.5 miles Full-time, Part-time

                      Shift Leader

                      Church's Chicken
                      Owasso, OK 74055
                      Full-time, Part-time
                      Refer friends, get paid!

                      Job Description

                      Shift Leader

                      Position Summary:  The Team Member/Shift Leader is passionate about ensuring team members provide our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment.

                      I.  Primary Job Duties

                      The position of Team Member/Shift Leader is responsible for the following major duties and tasks:

                      1.  Creates a World Class Guest Experience

                      • Creates an in store service environment that exceeds guest expectations with regard to friendly, quick and accurate service.  Builds team understanding and commitment to guest service standards.
                      • Provides guests a “brand right” environment in which to place their orders, receive their food and dine inside the restaurant.
                      • Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
                      • Provides guest satisfaction by assisting and resolving all complaints in person or by phone, 
                      • Ensures that all incoming calls are handled in a prompt, courteous, and professional manner.

                      2.  Delivers Exceptional Brand Standards, Cleanliness and Safety

                      • Monitors and ensures all menu products are prepared and served according to standard procedures.
                      • Ensures that all product holding times are strictly observed.
                      • Ensures that product displays on the counter or in the display case are properly rotated and attractively displayed. 
                      • Maintains standard procedures for receiving, handling, and storage of food products.
                      • Monitors and assists with all assigned housekeeping duties to provide a clean and organized restaurant. 
                      • Ensures that all tasks are accomplished in a safe manner.
                      • Inspects and ensures the outside grounds and parking lot are properly maintained to create a brand right environment. 
                      • Monitors and ensures adherence to all safety and security policies and procedures. 

                      3. Communicates Openly With Manager and Team Members

                      • Listens and follows directions.
                      • Assigns job duties to team members and ensures successful completion of all assignments and activities.
                      • Provides feedback to team members on job expectations and standards.
                      • Monitors team member dress code, professional appearance and attendance and provides feedback on compliance. 
                      • Responds positively to feedback.
                      • Is honest and courteous when communicating with guests, team members, vendors, and managers.
                      • Communicates positively about the company.
                      • Conducts All Star Training and provides feedback to team members on performance.

                      4.   Demonstrates and Fosters Team Work

                      • Keeps supervisor informed of work related issues.
                      • Recognizes and rewards team member performance.
                      • Works well with team members and fosters teamwork.
                      • Offers help without being asked in all areas of the restaurant.
                      • Supports Company values, goals, and work rules.

                      5. Performs Administrative Duties as Assigned

                      • Monitors and performs opening and closing duties as required
                      • Completes required shift reports such as the week sales report, bank deposit slips, the cash and inventory worksheet 
                      • Enters inventory and payroll as required
                      • Ensures compliance to established cash handling and security processes
                      • Adheres to company policy and procedure for bank deposits     
                      • Performs other duties as assigned by Manager/Assistant General Manager  

                      II. Technical and Other Skills Required:

                      1. Must be 18 years old.
                      2. Must have a high school diploma or equivalent (GED).
                      3. Must be eligible to work in the United States.
                      4. Must possess a valid driver’s license, access to an automobile during shifts, and proof of vehicle insurance.
                      5. Must pass a background check.
                      6. Must have access to a telephone 24 hours a day.
                      7. Must be available to work assigned schedule and open and close the restaurant.
                      8. May be required to work temporarily at other restaurant locations.

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                      Posting ID: 600552542Posted: 2021-01-18