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16662 Customer Service Jobs in oyster bay, ny

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    Cashier (Customer Service Representative) - Retail Sales - Full Time or Part Time

    Speedway LLC

    16 Pine Hollow Rd, Oyster Bay, NY 11771
    0.4 miles
    Full-time, Part-time
    • Urgently Hiring

    YRC Freight CDL Training!

    YRC Freight

    Riverside, CT 06878
    12.3 miles
    Full-time, Part-time

      CALL CENTER/CUSTOMER SERVICE REPRESENTATIVE

      AMAZON
      50 Audrey Ave,, Oyster Bay, Ny, NY 11771
      Part-time, Full-time
      Similar jobs pay $11.80 - $15.53
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      Job Description

       Job Summary

      We are seeking a Customer Service Representative to join our growing team. In this role, you will field calls, emails, and chat requests from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Customer Service Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service or sales, but we are willing to train the right person.

      Responsibilities

      • Listen, document, and help resolve conflicts with customers
      • Answer questions or handle complaints from customers
      • Field phone calls, emails, and chat requests
      • Provide information to customers about order status and product queries
      • Process customer orders/changes/returns according to established department policies and procedures
      • Work closely with the credit department to resolve disputed credit items

      Qualifications

      • High school diploma or equivalent
      • Customer service experience a plus
      • Experience with corporate phone systems or switchboard preferred
      • Flexible schedule
      Posting ID: 576059082Posted: 2020-09-26