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38 Quality Assurance Jobs in palm desert, ca

Recent

    General Manager

    Del Taco

    39500 Berkey Dr, Palm Desert, CA 92211
    5.5 miles
    Full-time, Part-time

      General Manager

      Del Taco

      34540 Monterey Avenue, Palm Desert, CA 92211
      6.9 miles
      Full-time, Part-time

        General Manager

        Del Taco

        82742 State Highway 111, Indio, CA 92201
        8.4 miles
        Full-time, Part-time

          General Manager

          Del Taco

          72325 Varner Rd, Thousand Palms, CA 92276
          8.2 miles
          Full-time, Part-time

            General Manager

            Del Taco

            5601 East Ramon Road Unit C, Palm Springs, CA 92262
            10.7 miles
            Full-time, Part-time

              General Manager

              Del Taco

              102 N Sunrise Way, Palm Springs, CA 92262
              12.7 miles
              Full-time, Part-time

                General Manager

                Del Taco

                2444 N Palm Canyon Dr, Palm Springs, CA 92262
                15.0 miles
                Full-time, Part-time

                  General Manager

                  Del Taco

                  6620 N. Indian Canyon, Palm Springs, CA 92262
                  17.4 miles
                  Full-time, Part-time

                    General Manager

                    Del Taco

                    14290 Palm Dr, Desert Hot Springs, CA 92240
                    18.6 miles
                    Full-time, Part-time

                      Call Center Agent (Remote)

                      Family Vision Center
                      73101 Ca-111 Ste 1, Palm Desert, Ca, Palm Desert, CA 92260
                      Part-time, Full-time
                      Wage:$29- $39 an hour
                      Refer friends, get paid!

                      Job Description

                      Responsibilities:

                      • Take inbound patient and office calls
                      • Schedule patient appointments
                      • Check on orders for contacts and eyeglasses
                      • Verify and pre-authorize insurance
                      • Handle urgent situations as they arise
                      • Make outbound calls to schedule and confirm appointments
                      • Perform all other duties as assigned
                      • Take patients' payments over the phone
                      • Occasional interact with patients via the Well App texting tool
                      • Meet or exceed specified metrics such as AHT, ACW, Quality Assurance, Survey ratings, and appointment conversion percentage.

                      Requirements:

                      • Customer service experience preferred
                      • Pleasant, friendly, professional manner, customer service skills, excellent written and verbal communication skills with a high level of emotional intelligence
                      • Requires a positive attitude, ability to multitask, ability to work independently or as part of a team, and have a genuine interest in people and desire to help
                      • Experience working in a fast paced environment and ability to embrace change
                      • Demonstrated interpersonal skills
                      • Ability to maintain strict confidentiality
                      • High School Diploma or equivalent
                      • Proper phone etiquette
                      • Data entry proficient
                      • Exceptional written and verbal skills

                      Physical Requirements:

                      • While performing the duties of this job, the employee is regularly required to talk and hear. Must be able to sit for an extended period of time.
                      • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

                      Work Environment:

                      • The job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

                      Position Type/Expected Hours of Work:

                      Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 6:30 a.m. to 7:00 p.m. Monday-Friday, and 7:00 am to 1:00 p.m. on Saturday. Must work 40 hours max and 20 hours min. each week to maintain full time status. After the successful completion of probationary period, you will be eligible to work from home. You must keep up satisfactory performance in able to keep work from home eligibility.

                      Posting ID: 582089835Posted: 2020-10-24