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228 Retail Operations Jobs in palm desert, ca

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    Barista

    The Coffee Bean & Tea Leaf

    73400 El Paseo Drive, Palm Desert, CA 92210
    1.3 miles
    Full-time, Part-time

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                    2.8 miles
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                      Retail Sales Associate Bilingual

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                          Barista

                          The Coffee Bean & Tea Leaf
                          73400 El Paseo Drive, Palm Desert, CA 92210
                          Full-time, Part-time
                          Refer friends, get paid!

                          Job Description

                          *** Text Coffee to 213-863-1511 to apply ***

                          Position: Barista




                          About Us:

                          Born and brewed in Southern
                          California since 1963, The Coffee Bean
                          & Tea Leaf
                          has become one
                          of the world's largest independent and privately owned specialty coffee and tea
                          retailers. In 1963 we opened our very first store in Brentwood, California.
                          Today we have over 1100 stores in 31 countries as well as regional offices in
                          Singapore and Malaysia. We have always had a creative and caring spirit. This energy
                          embodied by our Team Members made us famous and beloved by our guests, first in
                          Southern California and now around the world. We are a brand centered around
                          passion. A passion for our premium products, our people, the guests and
                          everyone we work with around the world. Passion is contagious, and we've got a
                          serious case of it.

                          Our Products:

                          We're known for an unwavering
                          commitment to premium quality coffee and tea, and have built direct supplier
                          relationships with the best private coffee farms and tea estates around the
                          world. We select only the top 1% of Arabica beans and the finest hand plucked,
                          whole leaf tea. All
                          of our coffee and tea blends are developed at our state of the art facility in
                          Camarillo, CA - giving us total control, for ultimate precision. Once
                          perfected, our beverages are then prepared locally for maximum freshness. We
                          are constantly seeking out new trending flavors, innovative development
                          methodologies and cultural flavor influences. Over the years we have come up
                          with breakthrough beverages like The Original Ice Blended drink, introduced
                          back in 1989, before frozen coffee was a craze, or the Tea Latte. We are always
                          looking to formulate the next fan favorite, making our menu ever-changing and
                          always improving.

                          Social Responsibility:

                          We believe we are in business for more than making a profit. We
                          want to make a difference. We have always done it this way. Back in the day,
                          Herb Hyman, our founder, advocated for coffee growers and exporters, paying
                          higher prices to help them grow their business. Today we are making a
                          difference at every step of the way, from the communities we source from, to
                          our Team Members in stores, to building a brighter future through investing in
                          our Caring Cup Program. Our genuine care is evident from seed to cup. It's why
                          our guests feel comfortable to be themselves and why we are serving so much
                          more than a great cup of coffee or tea.





                          Position:

                          The Coffee Bean & Tea Leaf is seeking a
                          Barista. The Barista is responsible for serving all products with friendly,
                          individualized attention towards each customer. He or she is also responsible
                          for educating customers about our premium coffees and teas. The Barista will
                          fulfill any other duties the General Manager, Assistant General Manager or
                          Shift Supervisor assigns and will represent The
                          Coffee Bean & Tea Leaf
                          in a professional manner.

                          Responsibilities:

                          The Barista is responsible for maintaining the key business areas
                          listed:

                          Sales/Customer Service
                          • Sells and serves products to customers in a courteous and friendly
                            manner
                          • Participates in all sales promotions effectively and efficiently
                          • Safely handles all hot and cold drinks during drink preparation
                          • Verbally receives and calls back customer orders in a friendly manner
                          • Reports all customer complaints to manager on duty
                          • Responds pro-actively to prevent customer service situations
                          • Accurately rings sales orders into cash register and counts back change
                            to customers in a courteous and friendly manner, following all safe cash
                            handling procedures
                          • Answers telephone in a courteous and friendly manner including but not
                            limited to giving store greeting, directions to store location, receiving and
                            filling customer orders
                          • Answers customer questions regarding products, service or environment in
                            a courteous and friendly manner
                          • Packages all retail and beverage customer orders according to company
                            guidelines
                          • Sells and serves baked goods and miscellaneous food items to customers
                          • Maintains efficient, friendly service standards
                          Store Operations
                          • Restocks shelves when necessary
                          • Routinely cleans the bar area, floor, windows and grinders, take out
                            trash, etc.
                          • Follows brand guidelines in environment and takes ownership in the store
                            cleanliness
                          • Assists in the distribution of weekly shipments
                          • Reports potential safety hazards to the manager on duty
                          • Reports all employee accidents to the manager on duty
                          • Informs the manager on duty of any operational inconsistencies
                          Employee
                          Development
                          • Perpetuates company philosophy and culture
                          • Maintains a high level of motivation to ensure quality and consistent
                            product
                          Product Knowledge
                          • Ensures that all customers are educated on our products and services
                          • Maintains the highest quality, consistent product standards
                          • Follows all company drink recipes and procedures
                          • Passes monthly re-certifications, in a timely manner
                          Visual Presentation
                          • Assists in maintaining a clean, well-merchandised store
                          • Assists in following visual
                            presentation plans and standards
                          Requirements
                          • Able to train new baristas
                          • Runs errands, when needed
                          • Works special events, as needed
                          • Maintains positive company morale
                          Physical Demands
                          • Regularly required to stand, walk, talk and hear
                          • Frequently required to use hand to finger motions, handle or feel
                            objects, reach with hands and arms
                          • Regularly required to lift and / or move items up to 25 pounds
                          • Vision requirements: Close vision, distance vision and ability to adjust
                            and focus
                          • Regularly required to handle food and hot beverages
                          Qualifications:
                          • Experience in retail / specialty store or food establishment preferred
                          • Excellent verbal and written skills
                          • Well organized and detail oriented
                          • Register and cash handling experience
                          • Minimum high school diploma or equivalent



                            International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf
                            is fully committed to Equal Employment Opportunity and to attracting, retaining
                            developing and promoting the most qualified employees without regard to their
                            race, sex, gender, color, religion, sexual orientation, national origin, age,
                            physical or mental disability, citizenship status, veteran status, genetics, or
                            any other status protected by state or federal law. The Coffee Bean &Tea
                            Leaf expressly prohibits any form of employee harassment or discrimination on
                            the basis of any such protected status.


                            The Coffee Bean & Tea Leaf provides equal employment opportunities
                            (EEO) to all employees and applicants for employment without regard to race,
                            sex, color, religion, gender, sexual orientation, national origin, age,
                            disability, marital status, amnesty, or status as a covered veteran in
                            accordance with applicable federal, state and local laws. This policy was
                            intended to comply, and The Coffee Bean & Tea Leaf so complies, with
                            applicable state and local laws governing non-discrimination in employment in
                            every location in which the Company has facilities. This policy applies to all
                            terms and conditions of employment, including, but not limited to, hiring,
                            placement, promotion, termination, layoff, recall, transfers, leaves of
                            absence, compensation and training. We are dedicated to providing a work
                            environment free from discrimination and harassment, and where employees are
                            treated with respect and dignity.


                            Barista rev. 10/2016 Created
                            4/2013






                          Other details
                          • Pay Type Hourly
                          • Job Start Date Wednesday, July 5, 2017
                          • 0167 - Palm Desert Store - 73400 El Paseo Drive, 73400 El Paseo Drive, Palm Desert, California, United States of America
                          Posting ID: 576817393Posted: 2020-10-16