6158 Medical Benefits Jobs in panorama city, ca

Our client is an established Beverly Hills Plastic Surgeon with an immediate opening for a Full Time Medical Receptionist to greet patients and handle phone call volume. They’re a fast-paced office with a desire to build and develop one of the best places to work. They’re looking for a new team member to be part of their family because they treat their patients like family as they believe in a commitment to excellence in customer service.

As the Medical Receptionist, you will be at the front desk and warmly greet patients who visit the practice. You will assist in on-boarding, handling phone calls, scheduling, and possibly other daily administrative and clerical tasks. The receptionist will be the first point of contact for the practice and you will support day-to-day operations by ensuring high quality customer service for our patients.

The Medical Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the practice. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Medical Receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position.

The ideal candidate will reflect our client’s mission of offering highly personalized, compassionate care and be excited by the opportunity to learn and grow with the Practice. Candidate should also be able to demonstrate a positive attitude, strong communication and computer skills.

Responsibilities:        

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, and faxing
• Update and maintain patients’ health records
• Assist patients with initial paperwork
• Schedule and coordinate appointments
• Answer patients’ queries and ensure quality customer service

Qualifications:        

• 4+ year’s relevant work experience in a medical office preferred
• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Professionalism is a must
• Treating every patient as they are family
• Demonstrated experience of delivering excellent customer service
• Collaborate successfully with patients and team members
• Experience working in a fast-paced environment is a plus
• Strong desire to provide the best possible patient experience
• Operates with the highest level of ethics, integrity, and confidentiality
• Willing to work overtime and one to two Saturdays a month
• Proficiency in Microsoft Office Suite and excellence with learning and troubleshooting new online software
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Ability to multitask and time-management skills, with the ability to prioritize tasks

Personal Characteristics:

• Your demeanor and communication/empathy skills with the patient are important to make this treatment a pleasant experience for them
• Hardworking, and goal driven team player
• Excellent interpersonal skills for building strong relationships and trust that will be critical to the success of this role
• Inherent ability to demonstrate warmth, compassion, and empathy

Benefits:

Our client values their employees’ time and efforts. Their commitment to your success is enhanced by their competitive compensation and an extensive benefits package.

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where each person feels encouraged to contribute to their processes, decisions, planning and culture.

Please include a link to your LinkedIn profile in your resume to be considered for the role.

Our client is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.