We are a rapidly growing IT Managed Services Provider located in NJ supporting small to medium-sized business nationwide. We are currently seeking professionals to work at our main location in NJ as well as client locations in PA, NJ, and NY.
Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with support contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to a greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.
TECHNICAL SKILLS REQUIRED
ESSENTIAL DUTIES AND RESPONSIBILITIES
Mandatory overtime may be required as business needs dictate, and as such flexible scheduling is required of associates in this position.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the individual is occasionally required to reach with hands and arms. The individual is constantly required to sit, including for purposes of driving. The individual may occasionally squat, turn/twist, or reach. The individual is constantly using hands to finger, handle, feel or operate objects, and use computer keyboards. The individual is occasionally required to walk, stand, climb, balance, climb/descend stairs, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell.
The individual may occasionally lift, carry, push or pull up to 70 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Hiring into this position is contingent upon the successful completion of a drug screen, background check, physical and physical capacity testing, and possible credit history review.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.