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    Bilingual Call Center Agent Hiring Event!!!!!!!

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              Bilingual Call Center Agent Hiring Event!!!!!!!

              Iqor
              6865 Windcrest Dr, Plano, Tx, Plano, TX 75024
              Full-time
              Wage:12.50-13.00/HR +Bonuses
              Refer friends, get paid!

              Job Description

              PLEASE JOIN US ON WEDNESDAY, AUGUST 23, 2017 FROM 12-4 AT 1122 ALMA RD, RICHARDSON, TX 75081 FOR A BILINGUAL HIRING EVENT!!!! EMAIL TYONA.ASHLEY@IQOR.COM WITH A COPY OF YOUR RESUME TO SECURE YOUR SPOT!

              We are seeking full - time Bilingual (English/Spanish) Customer Service Agents to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. If you are able to listen to and resolve customer issues in a positive and professional manner, we have a career for you.

              Responsibilities:
              • Handle customer inquiries and complaints
              • Provide information about the products and services
              • Troubleshoot and resolve product issues and concerns
              • Document and update customer records based on interactions
              • Develop and maintain a knowledge base of the evolving products and services

              Qualifications:
              • 0-2 years of call center/customer service experience
              • High School Diploma/ GED
              • Must have good computer skills and ability to type 25 WPM
              • Have the ability to build rapport with the customer and explain product and service/product offerings
              • Excellent written and verbal communication skills
              • MUST BE Bilingual (English/Spanish)
              iQor is an AA/EEO employer. M/F/VETS/Disabled

              Benefits:
              Agents have competitive pay, opportunities for growth, and are offered a comprehensive benefit package.

               

              Requirements

              About iQor:

              Our 40,000 customer care professionals, service technicians, and analytics specialists help the world's best-known brands transform every customer experience into a competitive advantage.

              Location: Richardson, TX

              Benefits:

              iQor offers the following competitive benefits:

              • Medical, Dental, Vision (Eligible after 45 days)
              • Tuition Reimbursement
              • Dependent Savings Account
              • Retirement Savings Account 
              • Health Flexible Spending Account
              • Company paid: Short Term, Long Term, and Life Insurance
              • Performance Bonus
              • Critical Care Insurance
              • Bereavement Leave
              • Paid Time Off

              Schedule:

              Full Time Positions

              Overview:

              Do you have positive customer interaction experience?  Are you looking to be in an office environment?

              We are currently seeking Entry Level Call Center Agents for our Plano Center of Excellence.  

              Responsibilities:

              • Resolve customer questions or concerns
              • Gather data and document proper systems
              • Deliver World Class customer service
              • Multitask speaking with customers while operating computer systems
              • Ensure compliance of both company and client policies

              Requirements:

              • High School or GED
              • 25 WPM Typing Average with 85% accuracy
              • Excellent oral and written communication skills
              • General PC knowledge
              • Detail oriented
              • Ability to work a flexible schedule
              • Positive Customer Interaction experience
              • Bilingual English/Spanish a plus

               

              iQor is an AA/EEO employer.  M/F/VETS/Disabled

              Posting ID: 43314382Posted: 2020-07-14