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    Parts Manager

    Washington Tractor

    731 F St Se, Quincy, WA 98848
    3.5 miles
    Full-time, Part-time
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          Parts Manager

          Washington Tractor
          731 F St Se, Quincy, WA 98848
          Full-time, Part-time
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          Job Description

          Washington Tractor is a premiere employer in Washington State and a John Deere dealer for tractors, combines, hay equipment, farm equipment, riding mowers and Honda, Stihl, Hustler and Gem equipment.
          Teamwork, integrity and customer focus are at the forefront of all we strive to accomplish. We are looking for a detail oriented person with 5+ years of with 3 years in a job relevant role. If your goal is to take pride in exceeding customer expectations and motivating driving profit in your department, we would like you hear from you.

          Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.
          Essential Duties:
          • Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and
          external customer satisfaction.
          • Promotes and merchandises parts and accessories in conjunction with other store locations.
          • Creates the Parts Department budget and goals in alignment with the organization's financial and operational
          • Responsible for metrics assigned to the store parts department for customer service, performance and
          • Accountable to ensure department and store budgets are maintained; control spending.
          • Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of
          departmental goals.
          • Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual
          physical inventory and proper counter procedures.
          • Submits all parts warranty and return claims within the required time frame to receive maximum credit.
          • Maximizes use of all order discount programs to achieve management stock order goals.
          • Weekly location department manager meeting (Sales, Parts, Service).
          • Identify opportunities for asset or capital improvements in the department. Make necessary requests to
          division leadership for approval.
          • Liaise with marketing to protect, respond and promote positive brand and reputation.
          • Ensures all department tools, equipment and vehicles are in good working order.
          • Works with Division Manager on all department metrics.
          • Works with Sales & Service Managers on day to day operations.
          • Perform other duties and special projects as assigned.

          Personnel Management:
          • Assist with ensuring daily appropriate staffing coverage of key positions during absences and identify when
          changes to staffing levels are needed.
          • Assist in developing a positive reputation and image in the community that is consistent with the
          organization's mission, vision, and values.
          • May attend periodic meetings with senior leadership to obtain direction and guidance on company goals.
          • Manage recruiting, staffing and employee development activities for employees reporting to this position.
          • Maintain strategic training goals for department.
          • Updates job knowledge with yearly training and certification courses completed as directed by corporate
          marketing manager. Stays up to date with latest trade journals and other resources.

          • Identify opportunities for asset or capital improvements in the department. Make necessary requests to
          leadership for approval. Implement capital improvement changes after approval is obtained.
          • As a management team ensure a professional appearance of the facility and surrounding property.


          Job Requirements
          Experience, Education, Skills and Knowledge
          * Associate Degree or additional equivalent work experience
          * 5+ years' work experience
          * 3+ years' experience job relevant equivalent experience
          * Experience leading others
          * Ability to use standard desktop load applications such as Microsoft office and internet functions
          * Ability to write and speak effectively to individuals and groups
          * Basic understanding of financial principles relative to Parts Department operations
          * Ability to analyze and interpret internal reports
          * Ability to work extended hours and weekends
          * Excellent customer service skills
          * Must possess a valid driver license and retain an insurable driving record.

          Additional Information
          Physical Demands and Work Environment
          Working Conditions:
          Frequently work is usually performed outside of the store, and exposure to various environments occur frequently. Exposed to various work surfaces both inside and outside. Frequently working in or around the retail store environment, service and repair shop, and stock room.

          Physical Effort:
          Frequently sit for long hours, concentrate on data, detail, screen viewing, typing, use of computers and office equipment with fine motor skills. Ability to lift up-to 20 pounds unassisted and up to 75 pounds assisted.

          Travel Requirement:
          Infrequent travel for training out of state.
          Occasional travel in-state for meetings or training.
          Travel to Customer Locations.

          Medical, Vision, Dental 100% Employee premium is employer paid
          Retirement - 401k Match Program
          Life/ADD Basic Policy
          Voluntary Life & Short-Term Disability
          Employee Assistance Program
          Posting ID: 41368356Posted: 2020-07-14