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689 Business Development Jobs in ravenna, oh

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Service Coordinator

Home Instead

113 - 44266, Ravenna, OH 44266
1.1 miles Full-time, Part-time

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16.9 miles Full-time, Part-time

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Shift Manager

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Ravenna, OH 44266
Full-time
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821 West Maple Street, Hartville, OH 44632
16.9 miles Full-time, Part-time

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Arby's

Ravenna, OH 44266
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Ravenna, OH 44266
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Ravenna, OH 44266
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Entry Level Financial Advisor

Mutual of Omaha

Ravenna, OH 44266
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KFC

821 West Maple Street, Hartville, OH 44632
16.9 miles Full-time, Part-time
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Northfield, OH 44056
19.7 miles Full-time, Part-time

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Mutual of Omaha

Ravenna, OH 44266
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Mutual of Omaha

Ravenna, OH 44266
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Service Coordinator

Home Instead
113 - 44266, Ravenna, OH 44266
Full-time, Part-time
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Job Description

We are looking for ... Service Coordinator Needed for Home Instead, Portage County

[Job Details]

Our Service Coordinator is an integral member of our team. As we take care of seniors and their families we are looking for someone who is warm and friendly, professional and able to multi task with a love for seniors. The Service Coordinator performs a variety of duties in the coordination of scheduling service for clients.

Responsibilities:

· Answer incoming calls, log all client and CAREGiver activity utilizing the software system

· Create and maintain client and CAREGiver schedules that will create a high quality match and develop an extraordinary relationship between client and CAREGiver.

· Accurate reporting and record keeping.

· Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with team to communicate and prepare for the Care Consultation.

· Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.

· Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

· Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.

Secondary Responsibilities:

· Participate as needed in all CAREGiver meetings

· Conduct Service Inquires and Care Consultations following the consultative sales process.

· Perform any and all other functions and responsibilities deemed necessary

· Maintain regular attendance at the office to execute job responsibilities

Education/Experience Requirements:

· High school graduation or the equivalent

· One year of related business experience or caregiver experience preferred

· Must possess a valid driver's license, proof auto insurance

Supervisory Responsibilities:

· None

Knowledge, Skills and Abilities:

· Must have an understanding of and uphold the policies and procedures established by Qualcare, LLC, (d.b.a. an independently owned and operated Home Instead franchise)

· Must demonstrate excellent oral and written communication skills and the ability to listen effectively

· Must have the ability to work independently, maintain confidentiality of information and meet deadlines

· Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills

· Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures

· Must have the ability to organize and prioritize daily, quarterly, monthly and yearly work

· Must have the ability to establish good working relationships with the franchise owner, office colleagues, clients and CAREGivers

· Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone

· Must present a professional appearance and demeanor

· Must have the ability to operate office equipment

· Must be patient and congenial on the telephone

· Must have computer skills and be proficient in Word and Excel

· Must have the availability to work evenings and weekends as required

· Must have the ability to perform duties in a professional office setting

· Must demonstrate knowledge of the senior care industry

Responsibilities
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Qualifications
  • BA/BS degree in ... or related field
  • 5+ years experience in ...
  • Experience with ...
  • Effective written and verbal communication
  • Ability to ...
  • US Citizen or Green Card holder
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[Company Details]

Each Home Instead franchise is independently owned and operated.

Posting ID: 608894127Posted: 2021-02-25