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                              Floral Manager - 464

                              Safeway
                              17246 REMOND WAY_N E, REDMOND, Washington 98052, REDMOND, WA
                              Full-time
                              Similar jobs pay $14.57 - $23.71

                              Job Description

                              Position Purpose:

                              As a primary contact for customers, the Floral Manager provides

                              friendly, courteous, and helpful service. The Floral Manager is held accountable for the

                              department's results in providing customer service, increasing sales, improving profits, and

                              containing cost.

                              Key Responsibilities & Accountabilities:

                              1. Provide customer service as currently defined by the employer within the scope of the

                              position and within company policy.

                              2. Train, schedule, and supervise floral clerks to ensure optimum staffing patterns for the floral

                              area.

                              3. Writes schedule for Floral Department with Store Director approval.

                              4. Follows Division guidelines for the implementation of the merchandising plan.

                              5. Speak with customers to resolve problems with sales, dissatisfaction with service, or other

                              problems that are related to the operation of the floral area.

                              6. Design esthetically pleasing floral arrangements for display or to meet the needs of a

                              particular customer.

                              7. Manages inventory per company policies and practices to drive sales and profits.

                              8. Perform daily inventory. Order necessary supplies to maintain adequate inventory.

                              9. Prepare and input floral department orders into computer.

                              10. Stocks and maintains displays in the floral department. Make sure that all expired items are

                              moved from the shelves daily.

                              11. Operate helium tank to inflate balloons.

                              12. Use sprayers and containers to water all plants.

                              13. Maintain cleanliness of floral area

                              14. Operate cash register.

                              15. Monitor inter-office mail and company web page daily for updated information.

                              16. Other duties as assigned.

                              Skills and Requirements:

                              1. Ability to follow company customer service procedures. Demonstrated prior customer

                              service skills or related experience.

                              2. Ability to interact with customers and co-workers.

                              3. Ability to understand and follow instructions.

                              4. Previous experience or training as a floral clerk or designer.

                              5. Desired: Prior management experience.

                               

                               

                              Work Environment:

                              % Inside: 90% Outside: 10%

                              Temperature Extremes: Varies depending on store location.

                              Chemicals: Seldom (mild detergents or glass cleaner).

                              Uses equipment such as hand truck, six-wheeled cart, grocery cart, box cutter, pens and

                              pencils, spray bottle, rags, mops, broom, telephone/intercom, knives, calculator, flower cutter,

                              balloon machine, computer, floral decorating supplies, cash register to perform tasks throughout

                              workday.

                              Safety -- Sensitive Position:

                              Job responsibilities include tasks or duties that could affect the safety or health of the

                              employee performing the task or others.

                               

                              DISCLAIMER:

                              The above statements are intended to describe the general nature of work performed by

                              employees assigned to this job. If you have questions or you wish to request an

                              accommodation to perform the essential functions of this job, please contact your Store

                              Director. All team members must comply with Company, Division, and Store policies

                              and applicable laws. The responsibilities, duties and skills required of personnel so

                              classified may vary within each store and from store to store.

                               

                              Safeway, INC is an Equal Opportunity Employer

                              Posting ID: 522437220Posted: 2020-05-21