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49 Work Nights Jobs in rexburg, id

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  • Urgently Hiring

Technical Support Representative

Kelly Services

Rexburg, ID 83440
0.5 miles
Full-time, Part-time

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        Certified Nursing Assistant (CNA)

        Good Samaritan Society

        Idaho Falls, ID 83401
        19.1 miles
        Full-time, Part-time

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          19.1 miles
          Full-time, Part-time

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            Idaho Falls, ID 83401
            19.1 miles
            Full-time, Part-time

              Technical Support Representative

              Kelly Services
              Rexburg, ID 83440
              Full-time, Part-time
              Similar jobs pay $10.57 - $16.12
              Refer friends, get paid!

              Job Description

              Job Description

              Are You Looking for What-s Next in Your Career?

              New Job
              New Beginning
              New You

              Our Technical Support advisors provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment.

              What Your Virtual Work Environment Looks Like
              A private workspace with locked door in your permanent residence
              Quite environment free of background noise and interruptions
              A secure workspace free from cell phones/video devices
              Arrangements for dependent care and other obligations

              What You-ll Love About Us
              Paid training at $13.75
              Increase of $1.00 after 90 days
              Advisor earning potential up to $17/hour
              More family, less traffic
              99% of promotions from within with explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training

              What You-ll Do Every Day
              You-ll interact with up to 3 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need.

              Locating music, apps, and movies on various devices
              Billing issues
              Fraud management
              Product feature inquiries
              Resolving username and password difficulties
              Troubleshooting email issues
              Navigating customers through various apps
              Data sharing & synchronization troubleshooting
              Verifying proper hardware and software configuration and set up
              Diagnosing and resolving issues including: internet connectivity, email, application downloads, and more


              Requirements

              What We-ll Love About You
              Regular, consistent and punctual attendance. Must be able to work a full-time schedule, 38 hours a week at minimum, including nights and weekends, holidays, variable schedule(s) and overtime as necessary.
              Must be able to work a 2nd shift between 1pm - 1am EST
              Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers
              Possesses a strong work ethic with a stable work history
              Great communication skills
              Desire a long-term career with growth
              Openness to feedback and willingness to improve
              Familiarity with iOS and/or MacOS, or comparable technology

              What You-ll Need
              High School Diploma or GED
              18 years or older
              Minimum 6 months of customer service experience
              Legal authorization to work in the US
              High speed internet service
              #KellyConnect


              Why Kelly®?

              Interested in contact centre opportunities that offer freedom and flexibility, and truly value your skills? We thought so. We're KellyConnect®-and wherever life takes you, we have great contact centre opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are.

              About Kelly®

              At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

              Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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              Posting ID: 575887430Posted: 2020-09-27