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    Member Service Representative - Credit Union

    Mayo Clinic
    Rochester, MN 55901
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    Job Description








    Mayo Employee Federal Credit Union

    Why Mayo Clinic

    We are looking for a full time Member Service Representative at the Mayo Employee Federal Credit Union in Rochester, MN. Position requires a bachelors degree or 4 years of financial institution experience. For those meeting the bachelors degree requirement, preference for additional banking experience as well is still wanted. If you meet these requirements, please apply and attach a detailed resume.

    Position description

    The member service representative serves as a liaison between the member and the credit union. Responsible for providing account information, opening and closing of accounts, account ownership changes, purchase and surrender of certificates of deposit, IRAs, notary services, and other services as needed. Professionally handles the member's daily credit union needs. Serves as a backup in the teller and receptionist area.


    A minimum of a bachelors degree or equivalent work experience of at least four years in a financial institution is required. Familiarity with credit union philosophy, work procedures, and financial institution operations gained from work experience is required. Successful candidate must have professional well-developed interpersonal skills necessary for servicing credit union members and projecting a positive image as a representative for the credit union. Must be an extremely organized individual, possessing excellent time management and prioritization skills. Strong computer skills are required. Must be a self-starter and a team player.

    Additional qualifications

    The ideal candidate will have previous direct experience in working as a teller at a financial institution as well experience working in a role(s) with direct member contact involved in establishing and servicing deposit relationships.

    Exemption status


    Compensation Detail

    Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.92 per hour.

    Benefits eligible



    Full Time

    Hours / Pay period


    Schedule details

    Monday through Friday 8:00 AM - 5:00 PM
    One Saturday a month 9:00 AM - 12:00 PM

    Weekend schedule

    One Saturday a month 9:00 AM - 12:00 PM

    Site description

    Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.


    Administration, Business, Finance

    Job posting number



    Shelly Weir

    Equal opportunity employer

    As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

    Posting ID: 552619829Posted: 2020-08-07