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415 Leadership Jobs in rocky point, ny

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    Lead Customer Service Advisor

    Jiffy Lube

    441 Route 25A, Rocky Point, NY 11778
    0.6 miles
    Full-time, Part-time
    • Urgently Hiring

    Full-Time Beauty Advisor Lead

    Kohl's

    Rocky Point, NY 11778
    Full-time, Part-time

      Part - Time Sales Teammate - Riverhead, NY

      Under Armour, Inc.

      Rocky Point, NY 11778
      Full-time, Part-time

        Part - Time Sales Teammate - Riverhead, NY

        Under Armour, Inc.

        Mount Sinai, NY 11766
        4.5 miles
        Full-time, Part-time

          Controller

          PrideStaff

          Coram, NY 11727
          5.7 miles
          Full-time, Part-time

            Lead Customer Service Advisor

            Jiffy Lube

            55 Jayne Blvd, Port Jefferson Station, NY 11776
            6.3 miles
            Full-time, Part-time

              Automotive Technician

              Jiffy Lube

              55 Jayne Blvd, Port Jefferson Station, NY 11776
              6.3 miles
              Full-time, Part-time
              • Urgently Hiring

              Part Time Key Holder

              JOANN

              5705 Sunrise Hwy, Holbrook, NY 11741
              13.8 miles
              Part-time

                Customer Service Advisor

                Jiffy Lube

                55 Jayne Blvd, Port Jefferson Station, NY 11776
                6.3 miles
                Full-time, Part-time

                  Multi Care Mechanic

                  Jiffy Lube

                  55 Jayne Blvd, Port Jefferson Station, NY 11776
                  6.3 miles
                  Full-time, Part-time
                  • Urgently Hiring

                  Part - Time Sales Teammate - Riverhead, NY

                  Under Armour, Inc.

                  Bayport, NY 11705
                  14.8 miles
                  Full-time, Part-time

                    Lead Customer Service Advisor

                    Jiffy Lube
                    441 Route 25A, Rocky Point, NY 11778
                    Full-time, Part-time
                    Similar jobs pay $11.84 - $18.74
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                    Job Description

                    Job Summary

                    The Lead, Customer Service Advisor is the first impression to each guest. You will ensure consistent, timely, informative and accurate service delivery to every customer by listening carefully to their needs, presenting Team Car Care products clearly, and teaming with technicians to deliver every car within the company time standards. In the absence of the General Manager or Assistant Manager, this Teammate will act as the Customer Experience Manager, delivering a great customer experience by working with both the selling and service teams.

                     

                    Duties/Responsibilities

                    • Demonstrates a high level of energetic response to every customer, on the phone or in person.
                    • Deliver a positive first impression to each guest with a warm, friendly greeting.
                    • Present oil change options and additional services based on manufacturer recommendations.
                    • Build trust and win repeat, loyal customers.
                    • Evaluate customers' needs, working quickly and efficiently.
                    • Provide hands-on assistance under the hood as needed.
                    • Master products, services, and company knowledge.
                    • Performs other duties as assigned.

                     

                    Knowledge & Skills

                    • Ability to maintain individual productivity as well as coach and mentor other Associates to do same.
                    • Ability to coach others.
                    • Have effective interpersonal, oral communication skills.
                    • Excellent communication skills.
                    •  Excellent problem solving skills.

                     

                    Experience & Education

                    • Years of Related Experience: 1-2 Years
                    • Driver's License Required: Yes
                    • Age Requirement: 18+

                     

                    Physical Requirements/Working Environment

                    • Prolonged periods of standing and walking.
                    • Must be able to lift up to 15-30 pounds at times. 

                     

                    Benefits

                    • FULL MEDICAL, DENTAL, VISION, LIFE INSURANCE AND 401(K) PARTICIPATION offered for all full-time employees
                    • PAID TIME OFF
                    • GOOD WORKING HOURS (most service centers open
                    • between 7:00-7:30 a.m. and close by 7:00-7:30 p.m.)
                    • PAID TRAINING on technical and leadership/personal development skills
                    • PARTNERSHIP with American Council on Education ( ACE) www.acenet.edu
                    • Earn up to 32 credits by submitting your JLU transcripts to a participating school

                     

                    Team Car Care we don’t just accept differences- we RESPECT, we celebrate it, and we thrive with EXCELLENCE around it for the benefit of our employees. TCC is an equal opportunity employer and is committed to the belief that everyone is entitled to equal employment opportunity. 

                    Posting ID: 562019478Posted: 2020-08-26