Our client in downtown Saratoga Springs, NY needs experienced Call Center Customer Service Representatives fast for their call center!! This is a temporary-to -permanent position and is paying $12.50-14.00/hr depending upon experience.
This is a full-time position with current hours Monday to Friday 8:30 am to 5:30 pm and Saturdays as needed.
Call Center Customer Service Representative Qualifications Include:
- High School Diploma or equivalent
- Prior experience in a call center
- Prior experience working in an office setting is a must
- Detail oriented
Call Center Customer Service Representative Job Duties Include:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens and maintain customer accounts by recording account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Apply today for immediate interview! Call our office today at 518.583.7823
Integrated Staffing: Staffing solutions that exceed expectations and build relationships.
Posting ID: 567800120Posted: 2020-08-12