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Automotive Guest Advisor - Scott City, MO

The Goodyear Tire & Rubber Company
Scott City, MO 63780
Full-time, Part-time
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Job Description

Job Req ID: JR-40054763

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Goodyear. More Driven.


Safety is our priority! COVID-19 protocols are in place, including mandatory face coverings, social distancing, disinfection standards, and others to protect our associates.

Goodyear and its Raben Tire company-owned outlets operate tire and auto service centers in 6 states. We are a team of highly motivated people dedicated to providing the best tire products, best prices and excellent service to our customers. We offer an employment package which includes competitive salary, and a full benefits package with medical, dental and vision insurance, vacation, and 401k. Further career opportunities available with experience and training to become a certified tire technician.


As an Automotive Guest Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but not be limited to:
  • Help drive and reach sales goals throughguestinteractions including tire and service sales
  • Buildguestrelationships and ensureguestsatisfaction through understanding their needs
  • Understand andbe able to describeallwarranties,advertising,and promotion of products and services
  • Take responsibilityforguestinteractionsfrominitial experience through completed service, includingchecking in, scheduling appointment, accuratelyestimatingtime requirements, and checkingout.
  • Make recommendations toguests based on manufacturing recommendations
  • Promote self-developmentbyutilizingCompanyprovided training tools
  • Maintain a clean and safe work andguestarea
  • Perform a variety of manual tasks for extended periods of time, which may includelight and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Priorguestservice experience
  • Valid driver's license
  • Must be at least 18 yearsof age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S.without company sponsorship now or in the future
Preferred Qualifications:
  • HighSchoolDiploma or GED
  • Previous AutomotiveGuestServiceexperience
  • Previous Tire Salesexperience
Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others 
  • Hard worker, someone who worksdiligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open7 days a weekfrom 7am-8pm, which may include weekends and some holidays
  • Commitmentto followingestablished safety policies and procedures
Goodyear is one of the world's largest tire companies. It employs about 65,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Click herefor more information about Equal Employment Opportunity laws, andherefor additional supplementary information.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call the number below.

Goodyear (312) 915-5548

To Apply to this job, clickHERE.PleaseDO NOTclick theApply now >>button or your application may not be processed.

Nearest Major Market:Sikeston
Job Segment:Advertising, QA, Quality Assurance, Marketing, Quality, Technology

Posting ID: 609978945Posted: 2021-03-02