House Supervisor AdventHealth Shawnee Mission
Location Address: 9100 W. 74th Street; suite 100, Mission, KS 66204
Top Reasons To Work At AdventHealth Shawnee Mission
Represent administration to the public and notifies administrator on call as appropriate.
Demonstrate effective interpersonal skills within own department, with administrative team and throughout hospital.
Perform coaching/evaluation sessions with associates on a timely basis to foster staff development and growth in a caring and respectful manner.
Demonstrates and conveys a favorable image of the Medical Center.
Work within the parameters of the Kansas Nurse Practice Act and adhere to regulatory standards.
Delegate and/or assign nursing associate responsibilities considering the following factors - the degree of supervision needed by the associate, competence and experience level, staff availability, and patient acuity.
Follow-up on patient complaints utilizing Patient Care Problem Solving Process and/or Conflict Resolution Process to resolve patient care conflicts.
Utilize Conflict Resolution Process to resolve conflicts and maintain collaborative relationships.
Demonstrate and model positive behaviors, which are supportive of change.
Ensure adherence to Corporate Integrity Plan for self and coworkers.
Anticipate, recognize, and appropriately intervene with risk management issues.
Take responsibility for own actions, openly admit mistakes and seek ways to correct the problem.
Model ethical behavior in decision making and in all situations.
Contact marketing department in dealing with media calls.
Document incidents as needed for follow up in a manner that is are clear and factual of the event and sent to appropriate department manager.
Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.
Model outstanding patient and customer service and hold staff accountable for the same.
Prioritize urgent needs of the hospital and will provide administrative directions to meet these needs.
Assess patient care units to gather pertinent information to optimize productivity and improve patient outcomes.
Respond appropriately to emergency situations with appropriate notification of administrative personnel on call, and take action as defined in Rapid Respond Team, crisis, or code blue plans as applicable.
Facilitate critical thinking and decision-making skills of colleagues.
Monitor and assess customer satisfaction data and takes corrective action as appropriate through the CQI process.
Identify any age specific growth and developmental issues and incorporate into plan of care.
Facilitate intradepartmental problem solving (admitting, E.D., O.R., units), and make administrative decision to provide best practice judgments.
Implement nursing interventions according to the plan of care, hospital policies, procedures and protocols.
Facilitate implementation, execution, and compliance of policy and procedures.
Collaborate with physicians and other disciplines to provide quality patient care.
Make sound clinical judgments about patient care as evidenced by practice, progress notes and plan of care.
Associate's Degree or Graduate of a Technical School
Bachelor's Degree in Nursing or obtained within 4 years of empolyment
Kansas Registered Nurse License
BCLS obtained through the American Heart Association
The Patient Care Supervisor (PCS) is accountable for administrative supervision of the hospital during the evening, weekends, and designated holidays hours. The PCS is responsible for acting as a role model for the vision and values of Shawnee Mission Medical Center. S/he is accountable for working within the parameters of the Kansas Nurse Practice Act, regulatory standards, established policies, protocols and procedures; and utilizes other pertinent references as guidelines for clinical practice. The PCS collaborates with patients, families, physicians and associates to meet customer needs and expectations in a patient focused/healing environment. PCS is accountable for administering, supervising and/or coaching this process to strengthen the accountable work team.