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3 Hire Vets Jobs in shreveport, la

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    Food Service Supervisor

    ABM
    Shreveport, LA 71103
    Full-time, Part-time
    Similar jobs pay $20.95 - $31.03
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    Job Description

    ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

    Job Title

    Food Service Supervisor

    Education

    High School or GED

    Career Level

    Experienced (Non-Manager)

    Category

    Operations

    Job Type/ FLSA Status

    Salaried Exempt

    Travel Required

    None

    Shift Type

    Job Description

    Position Summary

    Responsible for supervision and service of meals to patients, hospital staff and/or visitors. Provide leadership consistent with the ABM Healthcare Support Services standard operating procedures.

    Essential Duties

    • Actualizes the ABM Healthcare Support Services Mission, Vision and Value statements.
    • Maintains professional behavior consistent with role as well as composure in difficult interpersonal situations.
    • Knows who all their customers are and initiates and maintains positive relationships with them; promotes a customer service mindset at all times with both internal and external customers. Responds to all requests from customers with a can do attitude. Follows up on requests with a sense of urgency.
    • Initiates and maintains positive relationships with co-workers/associates in an effort to build a strong team.
    • Develops, facilitates, and monitors the process for customer service improvement initiatives and suggest new methods that lead to better service.
    • Completes all required ABM Healthcare Support Services weekly and monthly reports in a timely manner; presenting information to be submitted in a neat and professional format.
    • Monitors training programs to ensure compliance and completion within given time frames; conducts in-service training as required.
    • Follows Universal Precautions/Infection Control Procedures.
    • Demonstrates understanding of HIPPA Privacy Act; maintains confidentiality of patient information.
    • Leads and/or actively participates in customer service improvement initiatives and suggest new methods that lead to better service.
    • Participates and conducts regularly scheduled meetings with assigned staff.
    • Develops/coaches department associates to ensure fullest potential is reached by providing feedback, suggesting ways for them to improve skills or build relations with peers, hospital staff, patients and customers.
    • Promotes and drives departmental TQM/Customer Service initiatives; makes rounds to meet with customers, assess if their meal expectations are being met and implement service recovery as needed.
    • Proactively reports pertinent feedback to assigned manager in a timely manner.
    • Ensures that required ABM Healthcare Support Services standard operating procedures are followed and implements and maintains department policies and procedures to ensure programs meet goals within a clean and safe environment.
    • Directs staff on the proper use of all supplies/equipment in all areas; notifies maintenance of equipment in need of repair and/or works; takes corrective action as needed until equipment operable.
    • Monitors service, food production, sanitation and safety; identifies problems and directs staff as to corrective action to resolve and prevent occurrences.
    • Develops and implements cleaning schedules and completes sanitation inspections.
    • Ensures temperature records for food, coolers, and freezers are completed and filed per policy and procedure.
    • Document employee report offs and reports occurrences.
    • Assists with hiring and training new employees - interviews candidates for, ensures new employees are instructed on job responsibilities how and how to safely operate and clean equipment.
    • Maintains organizational records to include, but not limited to time maintenance, accident/incident reports, associate health requirements and maintenance work orders.
    • Completes daily, weekly and/or monthly work schedules and reports.
    • Provides direct line supervision and relief for positions under his/her direction.
    • Inventories and controls usage of supplies.
    • Takes proactive measures to ensure food quality, portion control and minimize waste.
    • Visually inspects and tastes all food products prior to opening for service; assist in preparation of foods as needed and ensures quality food for all areas.
    • Ensures meal service is provided at designated times for all services.
    • Ensures all opened/leftover food is stored properly (covered, labeled, and dated).
    • Ensures department and annual facility training programs are completed within given time frames; conducts in-service training with associates.
    • Maintains employee files, time and attendance records and corrective action process; aware of and enforces all Human Resource procedures as noted in employee personnel manual.
    • Participates in annual performance evaluation process for assigned staff ensuring review are completed per facility guidelines and time frames.
    • Takes responsibility for self-development - supports a learning environment.
    • Reports to work on time, in proper attire; requests time of in advance; follows ABM Healthcare Support Services vacation and attendance policies and procedure guidelines.
    • Demonstrates understanding of Age-Specific Characteristics for population served through age appropriate communications and care.
    • Participates in facility community service events or does volunteer work in community.
    • Complete other duties as assigned by manager.
    • Able to respond to emergencies at both nighttime and on weekends as required.
    Able to handle varying workloads and meet deadlines as necessary.
    • Able to respond to emergencies at both nighttime and on weekends as required.
    • Able to handle varying workloads and meet deadlines as necessary.
    • Actualizes the ABM Healthcare Support Services Mission, Vision and Value statements.
    • Maintains professional behavior consistent with role as well as composure in difficult interpersonal situations.
    • Knows who all their customers are and initiates and maintains positive relationships with them; promotes a customer service mindset at all times with both internal and external customers. Responds to all requests from customers with a can do attitude. Follows up on requests with a sense of urgency.
    • Initiates and maintains positive relationships with co-workers/associates in an effort to build a strong team.
    • Develops, facilitates, and monitors the process for customer service improvement initiatives and suggest new methods that lead to better service.
    • Completes all required ABM Healthcare Support Services weekly and monthly reports in a timely manner; presenting information to be submitted in a neat and professional format.
    • Monitors training programs to ensure compliance and completion within given time frames; conducts in-service training as required.
    • Follows Universal Precautions/Infection Control Procedures.
    • Demonstrates understanding of HIPPA Privacy Act; maintains confidentiality of patient information.
    • Leads and/or actively participates in customer service improvement initiatives and suggest new methods that lead to better service.
    • Participates and conducts regularly scheduled meetings with assigned staff.
    • Develops/coaches department associates to ensure fullest potential is reached by providing feedback, suggesting ways for them to improve skills or build relations with peers, hospital staff, patients and customers.
    • Promotes and drives departmental TQM/Customer Service initiatives; makes rounds to meet with customers, assess if their meal expectations are being met and implement service recovery as needed.
    • Proactively reports pertinent feedback to assigned manager in a timely manner.
    • Ensures that required ABM Healthcare Support Services standard operating procedures are followed and implements and maintains department policies and procedures to ensure programs meet goals within a clean and safe environment.
    • Directs staff on the proper use of all supplies/equipment in all areas; notifies maintenance of equipment in need of repair and/or works; takes corrective action as needed until equipment operable.
    • Monitors service, food production, sanitation and safety; identifies problems and directs staff as to corrective action to resolve and prevent occurrences.
    • Develops and implements cleaning schedules and completes sanitation inspections.
    • Ensures temperature records for food, coolers, and freezers are completed and filed per policy and procedure.
    • Document employee report offs and reports occurrences.
    • Assists with hiring and training new employees - interviews candidates for, ensures new employees are instructed on job responsibilities how and how to safely operate and clean equipment.
    • Maintains organizational records to include, but not limited to time maintenance, accident/incident reports, associate health requirements and maintenance work orders.
    • Completes daily, weekly and/or monthly work schedules and reports.
    • Provides direct line supervision and relief for positions under his/her direction.
    • Inventories and controls usage of supplies.
    • Takes proactive measures to ensure food quality, portion control and minimize waste.
    • Visually inspects and tastes all food products prior to opening for service; assist in preparation of foods as needed and ensures quality food for all areas.
    • Ensures meal service is provided at designated times for all services.
    • Ensures all opened/leftover food is stored properly (covered, labeled, and dated).
    • Ensures department and annual facility training programs are completed within given time frames; conducts in-service training with associates.
    • Maintains employee files, time and attendance records and corrective action process; aware of and enforces all Human Resource procedures as noted in employee personnel manual.
    • Participates in annual performance evaluation process for assigned staff ensuring review are completed per facility guidelines and time frames.
    • Takes responsibility for self-development - supports a learning environment.
    • Reports to work on time, in proper attire; requests time of in advance; follows ABM Healthcare Support Services vacation and attendance policies and procedure guidelines.
    • Demonstrates understanding of Age-Specific Characteristics for population served through age appropriate communications and care.
    • Participates in facility community service events or does volunteer work in community.
    • Complete other duties as assigned by manager.
    • Able to respond to emergencies at both nighttime and on weekends as required.
    • Able to respond to emergencies at both nighttime and on weekends as required.
    • Able to handle varying workloads and meet deadlines as necessary.

    Minimum Requirements
    • High School Diploma or General Education Degree (GED).
    • Associates Degree in Food Service or related work experience preferred.
    • Three to five years supervisory work experience in food service environment.
    • Sanitation certification (may obtain within 60 days of start date).
    Location

    Shreveport, LA 71103 US (Primary)

    ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

    California Consumers Notice http://www.abm.com/californiaprivacy

    Posting ID: 589405741Posted: 2020-11-25