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105 Hotel & Hospitality Jobs

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    FRONT OFFICE/OPS MGR (Hourly)

    Dimension Development Company

    5485 Financial Plaza Dr, Shreveport, LA 71129
    6.1 miles
    Full-time, Part-time

      FRONT OFFICE/OPS MANAGER (Salaried)

      Dimension Development Company

      501 Traffic Street, Bossier City, LA 71111
      2.0 miles
      Full-time, Part-time

        GUEST SERVICE REPRESENTATIVE

        Dimension Development Company

        501 Traffic Street, Bossier City, LA 71111
        2.0 miles
        Full-time, Part-time

          MAINTENANCE TECHNICIAN

          Dimension Development Company

          501 Traffic Street, Bossier City, LA 71111
          2.0 miles
          Full-time, Part-time

            VAN DRIVER

            Dimension Development Company

            2015 Old Minden Road - Hilton, Bossier City, LA 71111
            3.0 miles
            Full-time, Part-time

              SALES MANAGER

              Dimension Development Company

              2015 Old Minden Road - Hilton, Bossier City, LA 71111
              3.0 miles
              Full-time, Part-time

                VAN DRIVER

                Dimension Development Company

                1009 Gould Drive, Bossier City, LA 71111
                3.2 miles
                Full-time, Part-time

                  DIRECTOR OF CATERING

                  Dimension Development Company

                  2015 Old Minden Road - Hilton, Bossier City, LA 71111
                  3.0 miles
                  Full-time, Part-time

                    DIRECTOR OF SALES AND MARKETING

                    Dimension Development Company

                    2015 Old Minden Road - Homewood, Bossier City, LA 71111
                    3.0 miles
                    Full-time, Part-time

                      VAN DRIVER

                      Dimension Development Company

                      2015 Old Minden Road - Homewood, Bossier City, LA 71111
                      3.0 miles
                      Full-time, Part-time

                        MAINTENANCE TECHNICIAN

                        Dimension Development Company

                        1009 Gould Drive, Bossier City, LA 71111
                        3.2 miles
                        Full-time, Part-time

                          GUEST SERVICE REPRESENTATIVE

                          Dimension Development Company

                          1009 Gould Drive, Bossier City, LA 71111
                          3.2 miles
                          Full-time, Part-time

                            Guest Services Agent

                            La Quinta by Wyndham Shreveport Airport

                            Shreveport, LA 71101
                            1.1 miles
                            Full-time

                              Room Attendant

                              La Quinta by Wyndham Shreveport Airport

                              Shreveport, LA 71101
                              1.1 miles
                              Full-time

                                HOUSEKEEPING COORDINATOR (INSPECTIONS/FLOOR SUPERVISION)

                                Dimension Development Company

                                501 Traffic Street, Bossier City, LA 71111
                                2.0 miles
                                Full-time, Part-time

                                  FRONT OFFICE/OPS MGR (Hourly)

                                  Dimension Development Company
                                  5485 Financial Plaza Dr, Shreveport, LA 71129
                                  Full-time, Part-time
                                  Similar jobs pay $7.86 - $9.50

                                  Job Description

                                  This is the job description for FRONT OFFICE/OPS MGR (Hourly)


                                  JOB DESCRIPTION
                                  Job Title: Guest Services Manager/Operations Manager
                                  Department: Rooms
                                  Company: Dimension Development
                                  Reports To: General Manager
                                  Supervises: Reservations, Guest Services Representative, PBX Operator, Bell Staff, Concierge, Night Audit.
                                  Job Description Date: May 1, 2014

                                  Job Purpose: To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting so as to maintain established operational standards and maximize profits of the hotel. Concierge and garage services may also report to this position.

                                  Job Responsibilities:
                                  1. Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff according to labor standards and forecasted occupancy.
                                  2. Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of other hotel departments. Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
                                  3. Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
                                  4. Develop short term and long term financial and operational plans for the guest service department which relate to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget.
                                  5. Manage the reservation function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees.
                                  6. Maintain procedures for credit control and handling of financial transactions, security of monies, guest security and emergency procedures.
                                  7. Receive departmental related guest complaints and ensures corrective action is taken.
                                  8. Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
                                  9. Other duties as assigned.

                                  Job Skills:
                                  1. Analyze and interpret business records and statistical reports; interpret policies established by administrators.
                                  2. Use mathematical skills to interpret financial information and prepare budgets.
                                  3. Understand the government regulations covering business operations.
                                  4. Make business decisions based on production reports and similar facts, experience, and opinion.
                                  5. Plan and organize the work of others.
                                  6. Change activity frequently and cope with interruptions.

                                  Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
                                  Education: Bachelor's Degree in Management, Hotel Administration, Business or related field.
                                  Experience: Minimum 1 year experience on night audit, 2 years experience in front desk operations, and 1 year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.
                                  Licenses/Certifications: N/A
                                  Posting ID: 74249270Posted: 2020-02-19