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                Sr. Technical Program Manager, Release Train Engineer

                Mass General Brigham
                Somerville, MA 02145
                Refer friends, get paid!

                Job Description

                About Us

                As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to our community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

                We seek employees who bring passion, are highly collaborative, and thrive in a dynamic, diverse, and inclusive team. We work in a highly agile environment with a focus on quality and achieving real impact with our work. We are excited to have a team with a rich mix of experiences, with people who bring innovative approaches to their work, an excitement for looking at things from new angles, and a spirit of continuous improvement. Finally, we seek employees who embrace and live our core values of respect, recognition, communication, commitment, trust, innovation, and service. If this sounds like you, we invite you to apply.

                Mass General Brigham's main office is in Somerville, MA. We are currently working as a fully-remote team due to COVID-19 and encourage applications from across the US as telecommuting becomes part of our new normal. We are committed to building an engaged, inclusive community and offer a variety of opportunities to come together virtually and facilitate learning and collaboration.

                The value of investments in data and analytics were proven out during our response to COVID-19 as these investments were leveraged to stand up new reporting and analytic capabilities to support executive and clinical leadership on managing the pandemic. Our broad data and analytic community has come together across Mass General Brigham 's 14 healthcare sites with shared urgency, delivering analytic tools to our system that drove timely insights in both clinical and operational domains, resulting in effective delivery of critical care and in organizational efficiencies during a time of reduced resources.

                Mass General Brigham's Enterprise Data and Digital Health (EDDH) initiative is working to expand access to digital tools and technologies that address significant health care challenges. By providing resources and coordinated support, EDDH is helping to take innovative care solutions that have been successful at our academic medical centers and make them available to all institutions across the system. EDDH will advance foundational investments in data, analytics, technology, AI, and machine learning. In addition, as we respond to increasing healthcare market pressures and learn about new opportunities to advance patient care, research, and education, digital health is vital to the future of the system and growth strategies. The EDDH initiative will work to further engage patients in their health care journeys and enable Mass General Brigham's future, providing world-class clinical care with the best possible experience for patients.

                In the achievement of these goals, Mass General Brigham's data and analytic teams are working together to build a system-wide data ecosystem supported on Microsoft's Azure cloud platform. We are both leveraging current assets and building new, integrated solutions to provide a holistic set of industry-leading data and analytic capabilities, supporting Artificial Intelligence (AI), Machine Learning (ML), and real-time insights. Teams from Data and Analytics, Research Analytics, Clinical Data Science, and Information Systems are collaborating to build this new data and analytic ecosystem. To ensure success of this effort, Mass General Brigham is standing up a new Data and Analytics operating model with a goal of driving a level of standardization for data and analytic operations across the teams involved.

                Role Overview

                As part of the EDDH initiative, Mass General Brigham is establishing an enterprise data ecosystem built on Microsoft's Azure cloud platform. We are in the first year of implementation and are seeking an experienced, agile technical delivery lead to shape a strategic roadmap and manage cross functional teams to execute on the vision. The ideal candidate will understand the adoption challenges in migrating on premise infrastructure and data and will be able to identify potential risks & mitigation approaches during the strategy design process.

                The Azure Data Ecosystem Delivery Lead has the overall responsibility of managing the Azure platform foundation & data migration program. He/She will manage cross-functional scope across the Enterprise Data & Digital Health infrastructure teams: Cloud Center of Enablement, Research, Center for Clinical Data Science, and the Department of Data & Analytics (DAO). The incumbent will be a member of the DAO Program Management team, reporting to the Technical Program Management Director.

                Principal Duties & Responsibilities

                • Develop & manage overall integrated program plan to stand up the Azure Cloud Data Ecosystem
                • Requires coordination across infrastructure & data platform teams to consolidate individual workstream milestones & activities into a program-level plan
                • Establish and facilitate cross-functional weekly project check ins and be able to effectively manage across blended Agile & Waterfall teams
                • Prepare materials for and facilitate monthly & quarterly strategy and planning sessions
                • Translate between strategic business objectives and technical solution requirements
                • Work with technical leaders, scrum masters/project managers and 3rd party vendor partners to ensure program plan and sequence of activities meet requirements and address technical dependencies
                • Manage risks, issues, dependencies and escalate blockers / impediments to program leadership
                • Prepare and present executive report-outs to MGB Digital Health & Technical Infrastructure Leadership

                • 5 recent experience with large, complex project delivery for cloud solutions utilizing AWS, Azure, or another major cloud provider
                • 10 years experience in technical field
                • Experience managing in a scaled Agile environment
                • Experience facilitating and contributing to technical solutioning discussions, bridging the gap between business objectives and technical requirements
                • Understanding of cloud techologies and on-premise to cloud migrations, such that he/she brings expertise to validate program plan and dependencies
                Preferred Skills
                • PMP, Agile (SAFe), or related certification
                • MS Azure Certification
                • Must be team focused, possessing strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels
                • Excellent problem resolution and analytical skills with attention to detail
                • Strong cross-functional leader who works effectively across all levels of management & staff
                • Ability to effectively conduct meetings, both formal and informal
                • Ability to adapt to frequent changes in priorities and manage multiple projects simultaneously.
                Supervisor Duties
                • No direct reports, but will indirectly manage PMs & Scrum Masters across several technical & operational departments
                Working Conditions

                MGB has implemented special remote working policies due to COVID-19. These policies are subject to change; however, it is currently expected that this position will work remotely (e.g. from home) full time through June 2021

                If onsite:
                • Possible local travel to Partners sites, vendors, and conferences
                • Normal office working conditions. The noise level in the work environment is quiet to moderate.
                • While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.
                • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

                Posting ID: 594139631Posted: 2021-01-11