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              Receptionist

              Dave's Computers
              Bridgewater, NJ 08807
              Full-time, Part-time
              Similar jobs pay $10.40 - $15.80
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              Job Description

              Job Description

              $15/hour

              Job Hours: Monday-Friday 9am-2pm

              As a Customer Service rep, you will be the first point of contact for clients and the check-in and check-out experience of client devices. They ask the right questions, listen to client needs, take detailed notes, and partner with our Technicians to fully resolve the issue. It's the Customer Service Rep's mission to ensure no client is ever left unserved or underserved.

              Responsibilities include:

              • Positively engage with the client during the check-in and check-out process
              • Ask probing questions, listen and record details, and offer an accurate time estimate for next steps
              • Monitor queues and provide a status update to clients
              • Clearly communicate with team members
              • Assist Technicians when needed with random basic tasks

              Basic Qualifications:

              • Ability to work successfully as part of a team
              • Strong ability to prioritize and multi-task in a fast-paced environment
              Posting ID: 567035816Posted: 2020-08-06