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Room Attendant

La Quinta by Wyndham Cleveland - Independence

Independence, OH 44131
10.7 miles
Part-time

    Front Desk Agent

    Comfort Inn
    Mayfield Heights, OH 44124
    Full-time, Part-time
    Similar jobs pay $8.63 - $10.34
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    Job Description

    Job Description

    Make it Your Choice! Join Our Team!

    We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.

    Offering Competitive Wage(s) based on experience!

    PRIMARY DUTIES AND ACCOUNTABILITIES

    • Providing exceptional service by connecting to guests to make a better experience for each and every person who stays at our hotel.
    • Participates in regular staff meetings and/or recurrent training.
    • Maintain thorough knowledge of reservation policies, promotions

    SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

    • High-school diploma required: some college preferred
    • Minimum of 1 to 2 years customer service
    • Ability to work with minimal supervision
    • Must have a positive, professional, service-oriented attitude and ability to communicate this attitude to staff associates, guests, hotel staff and management on an ongoing basis.
    • Strong problem resolution skills; ability to manage dissatisfied guests while remaining calm in adverse situations and present solutions that benefit all parties
    • Excellent discretionary judgment: ability to evaluate member/guest problems and determine solution based on various indicators
    • Ability to gather information from multiple systems to review, evaluate and resolve problems.
    • Excellent verbal and written communication skills
    • Must be able to uphold Choice’s Values & Performance Principles of communication, collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.

     

    Posting ID: 563041910Posted: 2020-08-06