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14575 Customer Service Jobs in southlake, tx

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        Sales Associate

        eTech Parts
        Southlake, TX 76092
        Full-time, Part-time
        Similar jobs pay $8.65 - $13.68
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        Job Description

        Job Description

         

        Job Description

        Primary Responsibilities:

        • Assist customers with identifying needed parts and helping place orders
        • Resolve customer complaints via phone, email, mail, or social media
        • Use telephones to reach out to customers and verify account information
        • Assist with placement of orders, refunds, or exchanges
        • Advise on company information
        • Answer questions about warranties, products and terms of sale
        • Work with upper management to ensure proper customer service is being delivered
        • Ability to navigate through multiple computer applications with speed and accuracy
        • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals
        • Maintain a high level of world class customer service/professionalism to a wide range of customers
        • Maintain a positive environment, working with co-workers and customers within a diverse culture

        Qualifications:

        • Six months experience in providing customer service either via phone or in person
        • Excellent telephone manner and listening skills.
        • The ability to work under pressure.
        • Excellent attention to detail, multi-tasking ability and common sense.
        • Self-motivation to work under his/her own initiative.
        • Must pass state, federal and criminal background check
        • Must be at least 18 years of age or older

        Job Type: Full-time

        Pay: $12.00 - $15.00 per hour

        Posting ID: 583125979Posted: 2020-11-03