As a primary contact for Safeway customers, the Starbucks Department Manager provides friendly, courteous, and helpful service. The Starbucks Department Manager is held accountable for the department's results in providing superior service, increasing sales, improving gain, and containing costs. Follows division guidelines for the implementation of the merchandising program. Changes signs and prices as directed by merchandising. Responsible for maintaining appropriate stock and inventory. Writes order in the order guidebook and enters into computer. Checks order for completeness upon arrival. Trains, supervises, schedules, and assigns duties to barista clerks. Brews coffee and tea, using coffee urns, drip or vacuum coffee makers, teapots, drink mixers, and other kitchen equipment. Performs various duties to assist in filling customers orders. Cleans and polishes utensils and equipment used in beverage preparation. Serves coffee. Operates cash register to accept payment and make change.
Safeway Starbucks Department Manager employees are generally responsible for completing the following job duties:
JOB RELATED QUALIFICATIONS:
Varies depending on store location and state/county requirements.
Page BreakJob Title: Starbucks Department Manager
%Inside: 100% %Outside: Rare
Temperature Extremes: N/A
Chemicals: Seldom (surface cleaners, grease cutters, detergents).
MACHINES, TOOLS, AND EQUIPMENT:
cash registers, grocery carts, box knife, blender, coffee maker, spoons, cups, pitchers and other utensils, coffee grinder
Constant (over 70% of the time)
Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs. Seldom lifts 21-50 lbs.
Frequently carries 1-10 lbs.
Pushing / Pulling:
Frequently pushes/pulls 1-10 lbs. Seldom pushes/pulls 11-20 lbs.
Constant knee to shoulder level reaching. Occasional at or above shoulder level reaching.
Constant standing while on job. Sitting allowed on breaks.
Constant walking while on job.
Seldom. May use stepstool or ladder to reach upper shelves.
Frequent neck rotation, bending/stooping, and twisting. Occasional bending of head and squatting. Seldom crouching.
Constant handling/grasping. Seldom fine finger manipulation.
Depth perception used to move around coffee area of store. Near vision used to operate machinery, read indicators, clean dishes, operate cash register, accept payment, and make change.
Used to exchange information with other employees, take customers orders and obtain information over telephone/intercom.
Used to provide service to customers, provide information to other employees and use the telephone/intercom.
Safeway, INC. is an Equal Opportunity Employer.