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                          Regional Manager of Stores

                          SPECTRUM
                          Spring Lake, MI 49456
                          Full-time, Part-time
                          Similar jobs pay $9.25 - $13.02
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                          Job Description

                          JOB SUMMARY
                          The Spectrum Regional Manager for Stores provides management for the 30+ Spectrum Stores within scope of responsibility. Meets and exceeds budgeted sales and revenue goals by implementing sales plans to support companywide goals. Ensures assigned Stores contribute to the acquisition and retention of customers, resulting in customer and revenue growth.
                          Road Warrior level travel. Relocation Assistance Available.

                          MAJOR DUTIES AND RESPONSIBILITIES
                          Assist Regional Director in developing and managing sales plans to meet or exceed customer growth and revenue projections by overseeing the implementation of strategies for selling Charter products and services
                          Communicate overall plan, strategy and matrix requirements to Store Managers; monitor and evaluate results
                          Create an environment of continuous learning and development where employees are able to enhance their skills and maximize their potential through coaching, training and objective performance management
                          Assist in managing store appearance and equipment inventory of all Stores within scope of responsibility, providing a consistently professional and welcoming atmosphere for customers
                          Support Store Managers in the recruitment and training of Store personal as necessary
                          Ensure compliance with Cash Management Policy and work order controls, including assisting Store Management with audits
                          Manage completion and balancing of monthly reports and complete other reporting as required
                          Provide daily coaching and leadership to Store teams, including training, performance recognition and improvement plans
                          Make corrective action recommendations as needed
                          Mentor Store Managers in leading their teams
                          Effectively manage crisis situations and escalate to Store Leadership as necessary
                          Assist with budgeting process as needed, manage departmental expenditures within budgeting guidelines
                          Support Store Management with maintenance of accurate files and records; overseeing building and office equipment maintenance as required
                          Provide guidance, monitor and manage the compliance of all Company policies
                          Assist Store Management in scheduling employee work hours and maintaining appropriate levels of staffing for all Stores within scope of responsibility as needed
                          Possess mastery of Store Manager Functions and assist Management teams within scope of responsibility as necessary
                          REQUIRED QUALIFICATIONS
                          Skills/Abilities and Knowledge

                          • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communication in a clear, straight-forward, and professional manner
                          • Possess a self-motivated, competitive spirit and desire to manage and motivate others
                          • Carry a positive and professional demeanor
                          • Detailed orientated and a good problem solver
                          • Ability to effectively recruit and manage sales teams
                          • Travel to multiple locations
                          • Knowledge and ability to use computer and software applications
                          • Knowledge of employment laws and procedures
                          • Knowledge of general accounting and billing procedures
                          • Valid driver's license and ability to meet Company's motor vehicle requirements
                          • Road Warrior level travel. Relocation Assistance Available.

                          Education
                          Bachelor's Degree or equivalent work experience

                          Related Work Experience
                          6+ year of Sales experience
                          6+ year of Customer Service experience
                          6+ year of Supervisor experience
                          4+ year of Sales Management experience
                          3+ year of Cable/Telecommunications Industry experience

                          PREFERRED QUALIFICATIONS
                          Skills/Abilities and Knowledge
                          Advanced knowledge of telecommunications products and services
                          Advanced knowledge of all functions and related tasks in the area of customer relations

                          WORKING CONDITIONS
                          Retail environment
                          Exposure to moderate noise levels
                          Travel as required

                          Posting ID: 564998256Posted: 2020-08-02