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    Program Specialist VI

    Texas Health & Human Services Commission
    2535 Ridgepoint Dr, Austin, TX 73301
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    Job Description

    Program Specialist VI

    This position is in the Office of Child Safety and performs highly advanced work surrounding child fatalities, near fatalities, and serious incidents. Provides consultative services and technical assistance on addressing these serious cases from a prevention, early intervention, and public health standpoint. Plans, develops, and implements major programs and projects both internal and with external agencies to address child maltreatment through the provision of prevention efforts, public awareness, information (reports, data) to help support public understanding and knowledge of trends and patterns in child maltreatment. Provide assistance to program staff, executive management, other agencies, and community partners and the public. Oversees training, project management, response to open records data requests, coordination with outside federal and state commission on child maltreatment fatalities. Responsible for the coordination (assignment, prioritization, and review) of Office of Child Safety (OCS) individual case reviews completed with Office of Child Safety. Works with minimal supervision and considerable latitude for initiatives, including the recommendation and implementation of various projects and program coordination both internally and externally. Serves as a subject matter expert for various internal and external workgroups.

    Essential Job Functions:
    Oversees the performance of a variety of technical, training, research, planning, policy and procedures, and program assessments and recommendations based on critical case reviews involving child fatalities, near fatalities, and serious injuries. This includes the review of potential cases for evaluation (apx 800 per year, assigning to staff within the Office of Child Safety those cases requiring review, participating in quick response team meetings, reviewing case file history, and editing and circulating completed reviews for final approval through eight levels of senior management prior to publically releasing reports. (30%)

    Oversees and acts as a liaison with other agencies to develop and implement a strategic plan to reduce child maltreatment fatalities and serious injuries from a public health approach. Requires coordination across Health and Human Services (HHS) agencies, state agencies, and community providers. (15%)

    Serves as a subject matter expert,provides guidance regarding agency programs, processes, protocols, policies and procedures, and federal and state statutory requirements. Analyzes legislation that impacts the program, develops recommendations for program and process improvement, and develops methods to maximize a program's ability to address child maltreatment from a prevention and intervention model. (10%)

    Oversees information development and provides data, reports, information and programmatic materials based on requests from stakeholders, executive leadership, program staff, or for use by Office of Child Safety. (10%)

    Oversees the data collection by Office of Child Safety Staff for the legislatively required Annual Report, analysis the data collected, and collaborate to complete the Annual Report for each fiscal year. This will also include using data collected during the case reading for the Annual Report to assist in other projects and collaborations with program staff, other agencies and stakeholder groups to address child maltreatment fatalities. (10%)

    Oversees and completes individual case reviews, in-depth studies of specific issues, and overall research and recommendations to address operational policies and procedures contributing and impacting child safety. Generates reports, implementation plans and monitoring reviews, as well as recommendations for corrective actions related to the findings and recommendations made. (15%)

    Oversees IT and data reporting, addresses legislative inquiries and conducts legislative bill analysis. Provides details for budget requests related to child fatalities, near fatalities, serious injuries and the prevention/intervention of child maltreatment. (5%)

    Evaluates data trends and concerns and performs analysis to provide consultation/technical assistance to programs and community providers to plan, implement, and monitor prevention/intervention strategies and services. (5%)

    Knowledge Skills Abilities:
    Knowledge of applicable state and federal laws and commissions related to child prevention and child protection/child welfare services.
    Knowledge of the policies, procedures, and practices of DFPS programs.
    Knowledge of the DFPS IT/IMPACT and MRS design and reporting process.
    Knowledge of principles and practices related to public administration and management techniques; of research techniques; and of training techniques.
    Knowledge of HHSC/DFPS writing style.

    Skill in working under general supervision with moderately extensive latitude for the use of initiative and independent judgment.
    Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions; conclusions, or approaches to problems.
    Skill in establishing and maintaining effective working relationships.
    Skill in use of a personal computer and computer software, including spreadsheets, database, e-mail and word processing applications.
    Skill in developing, recommending, evaluating and implementing new policies and procedures.
    Skill in providing training and developing training materials.
    Skill in leading and prioritizing work for internal staff as well as others working on projects in collaboration with the agency.
    Skill in preparing both high-level and detail-specific reports for both internal and external consumption.
    Skill in gathering, correlating, and analyzing data, objectively reporting findings related to policy, practice or program structure that involves sensitive materials including those related to a child fatality or near fatality.
    Skill in navigating and using specific computers, applications, and software.
    Skill in project management.

    Ability to train, lead, assign, and prioritize the work of administrative support staff.
    Ability to establish goals and objectives.
    Ability to prepare clear and concise correspondence.
    Ability to continuously learn new advancements in child safety, child maltreatment prevention, and burgeoning concepts to address child fatalities
    Ability to communicate effectively, both orally and in writing.
    Ability to handle multiple assignments, meet demanding deadlines and prioritize workloads for greatest efficiency.
    Ability to maintain professional composure and effectiveness in a rapidly changing environment.
    Ability to establish and maintain effective working relationships with a variety of individuals including executives, agency staff and external parties.
    Ability to complete high-level research and statistical analysis and provide visual, written and verbal analysis of findings.
    Ability to oversee/supervise the work of others, include those who may not be within same chain of command.
    Ability to gather, assemble, correlate, and analyze data and information, and effectively utilize the results.
    Ability to identify problems and implement solutions; to prepare reports, to develop, evaluate, and interpret policies and procedures.
    Ability to implement and complete assignments, projects and recommendations.
    Ability to identify, monitor and assess specific measures and indicators of child safety and program performance.
    Ability to provide technical assistance on specific programs and software applications.
    Ability to help programs streamline and strengthen their own programs and policies that influence child safety.
    Ability to lead, assign, and provide guidance to staff both within the program and those outside of the program chain of command.
    Ability to develop, recommend, evaluate and implement new policies and procedures.

    Registration or Licensure Requirements:

    Initial Selection Criteria:
    Graduation from an accredited four-year college or university.
    Two years full-time consultative, supervisory, managerial, social service, professional or technical work which must include:
    • analysis of work problems having an administrative aspect and interpretation of complex written material;
    • or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience.

    Acceptable Substitutions:

    The following may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years:
    One additional year full-time consultative, supervisory, managerial, social service, professional or technical work which must include:
    • analysis of work problems having an administrative aspect and interpretation of complex written material;
    • or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience

    A Graduate degree may be substituted for the required experience, with a maximum substitution of two years

    Demonstrates knowledge of child abuse or neglect prevention programs, child and family services, or in child welfare systems.
    Demonstrates ability to manage programs and motivate staff to achieve goals.
    Demonstrates knowledge of program planning and setting and reaching goals and objectives
    Communicates effectively verbally and in writing.
    Demonstrates experience and an ability to work and make decisions independently under pressure and in group settings.

    Additional Information:

    MOS Code:
    No military equivalent position; will evaluate all qualified candidates

    HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

    I-9 Form - Click here to download the I-9 form.

    In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

    Posting ID: 569287663Posted: 2020-08-20