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    Member Services Representative

    Crunch Fitness - Fitness Ventures LLC
    Topeka, KS 66611
    Full-time, Part-time
    Similar jobs pay $8.26 - $13.06
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    Job Description

    Job Description

    Reports to:
    • Manager


    • Proficient reading and writing skills
    • Computer Skills
    • Fun and Outgoing 


    Special Skills: 
    • Strong customer service skills


    • Membership Sales
    • Greet all members & guests with a smile and wish them well as they exit the club
    • Check in all members and guests in accordance with company procedures
    • Facilitate any messages on club software at member check-in
    • Answer phones in courteous, helpful, professional manner
    • Communicate special events to members and guests
    • Maintain an atmosphere, which makes members feel welcome
    • Facilitate all member requests or forward to a manager
    • Maintain professional disposition at all times
    • Sell retail products
    • Schedule member services: tanning, etc
    • Facilitate payment of member services in accordance with company procedures
    • Know club facility, services, and schedules
    • Maintain a clean and organized work area
    • Assist in all projects as delegated by club management
    • Follow all policies and procedures in the Employee Handbook
    • Opening and closing duties


    • Monthly or Weekly Department Meetings Employee Training Meetings
    Posting ID: 581910362Posted: 2020-11-03