Do you enjoy assisting people with their purchases and making their shopping experience awesome? If so, we have a position for you! At Ace Hardware, we are looking for compassionate individuals that enjoy working in the retail environment. About the Position: At Laskowski Ace, Cashiers represent the front line in making the customers shopping experience a pleasant one. The Cashier is accountable for processing all transactions accurately and efficiently in accordance with established policies and procedures. Cashier's play a fundamental role in achieving customer satisfaction and revenue growth objectives. Responsibilities include: Engaging customers in every way; greet customers as soon as they are encountered Perform all steps in the checkout process including: scanning and bagging items at a rate that meets store requirements and processing accepted forms of payment Issue receipts, refunds or change due to customers Reconcile cash drawer daily Handle customer complaints with integrity and poise, and, when necessary, refer dissatisfied guests to the appropriate individuals for resolution Maintains high ethical standards in all actions Assist customers in the store as well as on the phone Working closely with other staff to ensure that the store remains clean, well maintained and organized; including dusting, sweeping and mopping Maintain awareness of promotions/advertisements in order to inform customers about special sales Occasionally price products and make price changes
What you need to succeed: We are passionate about finding the right talent that will embrace and exhibit our Core Values and provide an Amazing Customer Experience with Every Customer, Every Time! Our objective is to have total customer satisfaction! Minimum Be at least 16 years old Ability to count accurate change to ensure no overages or shortages of money Ability to process transactions accurately and maintain an accurate cash drawer Experience using a computer Ability to multi-task using the register and answering the phone Ability to communicate professionally with customers and team members Have a proven track record of being a team player Ability to stand and walk for extended periods of time Clean and approachable appearance Positive attitude Passion for working with the public and helping customers Availability must be flexible to the needs of the business Customer satisfaction-oriented Attention to detail and good mathematical skills Preferred but, not required Experience in retail cashiering or sales Familiarity with electronic equipment (e.g. cash register, scanners, etc) Customer service experience, including resolving customer issues, assisting customers in locating product, greeting customers, answering phones and building relationships with customers
What’s in it for you? Competitive salary 401(k) Employee Referral Bonus Educational Reimbursement Ace Hardware Employee Discount Perks Great training program that will empower each associate, all while growing their knowledge of the Hardware Industry! Lifelong skills in “Do It Yourself” projects for your home or your family’s home About Us: As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 5,000 stores in 50 states and more than 60 countries. As part of a cooperative, our Lake County roots started in 1962 in Round Lake, IL with a small 4,000sq.ft. store in the plaza where today our 72,000sq.ft. store resides. Thanks to our loyal customers, a great management team & staff, plus a commitment to excellence, we've grown through the years. Today we have 9 stores located in: Round Lake, Gurnee, Libertyville, Mundelein, Wauconda, Grayslake, Waukegan on Lewis & Yorkhouse, Antioch & McHenry, IL. Locally and family-owned, Laskowski Ace is your helpful neighborhood place for convenience, selection, & service. Visit us at www.acehardware.com Ace Hardware is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, gender, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.