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2697 Customer Service Jobs in tucson, az

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    Customer Service Representative - Work at Home (MUST BE IN THE TUCSON AREA)

    Alorica

    Tucson, AZ 85702
    1.7 miles
    Full-time, Part-time

      Customer Service Representative. - Onsite

      Alorica

      Tucson, AZ 85702
      1.7 miles
      Full-time, Part-time

        Customer Service Representative I (Bilingual - English & Spanish)

        Centene Corporation

        Tucson, AZ 85726
        0.8 miles
        Full-time, Part-time
        • Urgently Hiring

        Driver - Local Patient Transport

        Veyo

        Tucson, AZ 85710
        8.2 miles
        Full-time, Part-time

          Customer Service Representative I (Bilingual - English & Spanish)

          Centene Corporation

          Tucson, AZ 85717
          1.1 miles
          Full-time, Part-time
          • Urgently Hiring

          Driver - Patient Transport

          Veyo

          Tucson, AZ 85716
          1.6 miles
          Full-time, Part-time

            Customer Service Advisor

            Jiffy Lube

            3938 E Speedway Boulevard, Tucson, AZ 85712
            2.3 miles
            Full-time, Part-time

              Lead Customer Service Advisor

              Jiffy Lube

              3938 E Speedway Boulevard, Tucson, AZ 85712
              2.3 miles
              Full-time, Part-time

                CUSTOMER SERVICE REPRESENTATIVE

                Family Dollar

                3607 E Grant Rd, Tucson, AZ 85716
                2.3 miles
                Full-time, Part-time
                • Urgently Hiring

                Driver - Non-Emergency Medical Transport

                Veyo

                Tucson, AZ 85704
                7.3 miles
                Full-time, Part-time

                  Customer Service and Sales Representative

                  VXI Global Solutions

                  Tucson And Surrounding Areas, Tucson, AZ 85705
                  3.9 miles
                  Full-time, Part-time

                    CUSTOMER SERVICE REPRESENTATIVE

                    Family Dollar

                    1231 W Saint Marys Rd, Tucson, AZ 85745
                    2.6 miles
                    Full-time, Part-time
                    • Urgently Hiring

                    Driver - Patient Transport - Flexible Hours

                    Veyo

                    Tucson, AZ 85726
                    0.8 miles
                    Full-time, Part-time

                      CUSTOMER SERVICE REPRESENTATIVE

                      Family Dollar

                      4443 E 22Nd St, Tucson, AZ 85711
                      3.3 miles
                      Full-time, Part-time

                        Customer Service Representative - Work at Home (MUST BE IN THE TUCSON AREA)

                        Alorica
                        Tucson, AZ 85702
                        Full-time, Part-time
                        Similar jobs pay $12.00 - $15.05
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                        Job Description

                        This is a full-time position that will start out working from home and based out of our Alorica - Tucson East, located at 1650 South Research Loop.  Please keep in mind that the work at home status could change at any time and you could will be asked to transition to the mentioned location to continue employment. 
                         
                         
                        GET TO KNOW ALORICA

                        At Alorica, we only do one thing - make lives better, one interaction at a time. We are a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

                         
                        JOB SUMMARY

                        Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

                         

                        You are literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only, the awesome need apply.

                         

                        KEY JOB RESPONSIBILITIES

                        • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
                        • Maintains and updates customer information as necessary
                        • Calmly attempts to resolve and de-escalate any issues
                        • Escalates calls to supervisor when necessary and appropriate
                        • Responds to requests for assistance and/or possible processing of credit card authorizations
                        • Tracks call-related information for auditing and reporting purposes
                        • Provides feedback reports on call issues related to downtime and/or training issues
                        • Upsells to customers as necessary
                         
                        WHY JOIN ALORICA?

                        Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.

                        Simply put, we want to make lives better...one interaction at a time. In addition, to do that, we need the very best people to join us.

                         

                        However, please, allow us to entice you further! As an Alorica employee, you may receive:

                        • Paid training
                        • Flexible training schedules
                        • Medical and dental benefits
                        • Paid time off
                        • Retirement planning options (401(k))
                        • Employee discounts through client programs

                        Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you are at your best, that is when we are at our best. 

                        JOB REQUIREMENTS

                        Minimum Education and Experience:

                        • High School Diploma or GED required; college degree preferred
                        • Customer service experience a plus
                        • Phone-related customer service a major plus
                        • Familiarity with Microsoft Windows, Word, and Excel applications
                        • Bilingual language skills a plus
                        Knowledge, Skills and Abilities:
                        • Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
                        • Ability to use phone and computer systems
                        • Excellent oral and written communication skills
                        • Strong listening/comprehension skills
                        • Ability to stay composed and objective
                        • Conversational, patient and confident, with a positive attitude
                        WORKING CONDITIONS
                        Work Environment
                        • A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
                        • Constant usage of phone and computer systems
                        Physical Demands

                        Constant sedentary work. You will typically be sitting for most of the time, so be sure to get up and stretch occasionally. Your circulatory system will thank you.

                         

                        DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

                         
                        TAKE THE NEXT STEP

                        Let us make lives better. Let us defy the status quo. In addition, let us go beyond thinking outside the box - and decide to obliterate the box instead.

                        You ready. Let us do this.

                         
                         

                        Equal Opportunity Employer - Veterans/Disabled  

                         

                         

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                        Posting ID: 580682777Posted: 2020-10-18